Process Associate

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Review offline and online transactions like check or digital payments to identify fraudulent transactions via alerts generated by the fraud prevention monitoring system
• Need to monitor financial transactions, both online and offline, for any signs of suspicious activities and flag transactions that deviate from established patterns, such as unusual purchase amounts, frequency, or locations
• Analyze accounts and data to identify suspected fraud activity.
• Check and investigate accounts and transaction patterns to determine existing fraud trends.
• Analyze customer behavior to identify fraudulent patterns and perform holistic review of the available data and information to provide insights and recommendations
• Decision making by classifying the triggered alert as false positive or for further investigation
• Meet the necessary production targets and ensure accurate and quality output (90-95%) under tight deadlines and minimal supervision
• University graduate
• Any industry recognized AML certification will be a plus
• Fluent in English (spoken and written)
• Minimum 3-5 years related banking, compliance, audit experience with a minimum of 2-4 years specific experience relating to fraud alert detection and alert dispositions according to specific banking policies and relevant AML legislations across NA, EU & APAC jurisdictions

Your profile

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Skills Required

Microsoft Word