front office executive for a hotel.Experience in check in, check out,

Description

We are seeking a Front Office Executive to join our hotel team. The ideal candidate will be responsible for managing the front desk operations, ensuring a welcoming environment for guests, and providing exceptional service throughout their stay.

Responsibilities

• Greet and welcome guests upon arrival.
• Manage the check-in and check-out process efficiently.
• Handle guest inquiries and resolve complaints promptly.
• Maintain accurate records of guest information and payments.
• Coordinate with housekeeping and maintenance to ensure smooth operations.
• Assist with reservations and provide information about hotel amenities and services.

Skills and Qualifications

Skills Required

check in , Customer Service, Reservation Systems, Cash Handling, Problem Solving, Multitasking, Communication Skills, Sales Skills