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Salesforce Consultant

Salesforce Consultant

ConfidentialMumbai
30+ days ago
Job description

Role & responsibilities

  • Design new campaign strategies and marketing plans across all channels.
  • Conduct clients Campaign / Marketing capability assessment and provide recommendations on optimizing the Campaign / Marketing stack and develop use cases to improve utilization of the campaign ecosystem.
  • Experience developing next best action strategies
  • Developing business case for campaign strategies, technology solutions.
  • Experience with value architecting.
  • Derive insights for campaign, work on Campaign attribution and optimization strategy
  • Define campaign Key Performance Indicators and track them throughout the campaign lifecycle
  • Identifying marketing process improvement opportunities and re-define the processes.
  • Lead and managed at least 1 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC / Pardot / Personalization / Data cloud / Salesforce Loyalty
  • Good experience in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team.
  • Strong project management skills : ability to mobilize and organize across multiple stakeholders (client and internal) and projects.

Professional & Technical Skills :

  • Knowledge / Experience of SFMC / Data Cloud / Personalization / Pardot / Salesforce Loyalty
  • Good consulting and techno-functional experience is preferred.
  • Excellent oral and written communication skills
  • Stakeholder Management : Experience in working with middle to senior management levels within existing organization / client organizations.
  • Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results.
  • Highly organized, proven ability to develop efficient processes that elevate team performance and drive results.
  • Proven success in navigating global matrixed environments and / or experience in client facing roles.
  • Ability to lead and manage small / mid-sized teams.
  • Ability to work effectively in a remote, virtual, global environment.
  • Ability to work in a fast paced and unstructured environment.
  • Exposure to the process of developing capability.
  • Skills Required

    Pardot, campaign strategy, Stakeholder Management, Project Management

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    Salesforce Consultant • Mumbai

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