Jewellery Floor manager ( delhi)

Job Description

mail : - info@naukripay.com

jewelry store manager oversees daily operations, directs staff, manages inventory, and drives sales to achieve targets. Key responsibilities include ensuring excellent customer service, maintaining the store's appearance and compliance, implementing marketing strategies, and handling customer issues. Strong leadership, sales, customer service, communication, and inventory management skills are essential for success in this role.

Key Responsibilities

Sales & Performance : Achieve sales goals, drive business growth, and implement marketing and promotional activities to boost sales.

Staff Management : Recruit, train, supervise, and manage the performance of sales staff to ensure customer satisfaction.

Inventory Control : Maintain and manage stock levels, ensuring adequate inventory and proper handling of products.

Customer Experience : Ensure excellent customer service, handle customer complaints, and maintain a visually appealing store environment.

Operations : Oversee daily operations, manage budgets and expenses, and maintain store cleanliness and organization.

Compliance & Standards : Ensure adherence to company policies, brand standards, and security procedures.

Required Skills and Knowledge

Leadership & Management : Strong leadership, management, administrative, and organizational skills.

Sales & Marketing : Ability to drive sales, develop strategies, and understand marketing principles.

Customer Service : Excellent communication, interpersonal, and problem-solving skills to manage customer relationships effectively.

Jewelry Industry Knowledge : Thorough knowledge of jewelry products, trends, and the luxury retail market.

Technical Skills : Proficiency with Point of Sale (POS) systems, inventory management software, and Microsoft Excel.

Visual Merchandising : Ability to curate jewelry collections and maintain the aesthetic appeal of the store.