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HealthRecon Connect
Pre-Sales & Account Management ConsultantHealthRecon Connect • junagadh, India
Pre-Sales & Account Management Consultant

Pre-Sales & Account Management Consultant

HealthRecon Connect • junagadh, India
4 hours ago
Job description

About HealthRecon Connect


HealthRecon Connect (HRC) is a healthcare technology and RCM company delivering innovative, AI-driven solutions to improve healthcare revenue cycle performance and efficiency.


About the Role


We are looking for a Pre-Sales & Account Management Consultant to drive product adoption and customer growth. The role combines pre-sales, product demonstrations, account management, and value realization , supporting US healthcare customers remotely from India


Key Responsibilities


  • Lead engaging product demonstrations tailored to customer needs, workflows, and pain points.
  • Partner with Sales and Product teams on discovery, solution positioning, proposals, RFPs, and POCs .
  • Manage assigned customer accounts and build strong post-sale relationships .
  • Track customer health, product adoption, KPIs, and value realization/ROI .
  • Conduct regular QBRs and customer success reviews , communicating outcomes and business value.
  • Identify upsell and expansion opportunities in collaboration with Sales and Product teams.
  • Proactively identify customer risks and support retention and satisfaction .
  • Collaborate with Product, Engineering, and Implementation teams to share customer insights and support smooth handovers.


Key Requirements


  • 3+ years of experience in Account Management, Customer Success, Pre-Sales, or Solution Consulting.
  • Prior experience or strong exposure to Healthcare RCM workflows such as Denials, AR, Payments, Eligibility, or Coding.
  • Proven experience presenting and demonstrating software/technology solutions to technical and non-technical audiences.
  • Strong communication, presentation, consultative selling, and stakeholder management skills.
  • Ability to clearly communicate KPIs, business value, outcomes, and ROI to customers.
  • Experience working with healthcare providers, billing companies, or HealthTech/SaaS products is preferred.
  • Familiarity with CRM and customer success tools/metrics , such as Salesforce or equivalent.
  • Ability to work effectively in a fully remote environment aligned with US time zones .


Location: India (Remote - US Shift)


Work Week:

Monday to Friday


Shift Window:

7:30 PM to 4:00 AM IST (Night Shift)


Employment Type: Full-time



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Pre-Sales & Account Management Consultant • junagadh, India

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