Throughout the duration of this fixed-term role, you will develop the necessary skills to achieve aCertificate III in Businessqualification.
Kick‑start your career in customer service and business administration with this hands‑on traineeship opportunity. This role is ideal for someone looking to gain real workplace experience while working toward aCertificate III in Business, supported by on‑the‑job training, mentoring and study.
As aCustomer Service Officer – Trainee, you’ll be the first point of contact for customers, delivering professional, friendly and accurate service both in person and over the phone. You’ll support day‑to‑day reception, administrative and basic financial tasks, while learning how a large, customer‑focused organisation operates. This role requires someone who is comfortable and confident engaging with the public, both face-to-face and over the phone.
You’re areliable and enthusiastic individualwith a genuine interest in customer service and administration. You communicate clearly, enjoy working with people, and take pride in delivering quality service.
Council appoints staff based on merit. A Position Description is produced for every position and applicants are assessed against the requirements of theposition.
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Customer Service Traineeship • AU
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