Are you an expert in telecom service operations and assurance with strong knowledge of BSS and fulfilment processes? Join us and be part of our mission to deliver high-performance, automated, and reliable networks that power the digital world.What you’ll do- Manage NOC operations including monitoring, incident detection, troubleshooting, and escalation.- Support service operations, assurance, and fulfilment processes to ensure seamless delivery and customer satisfaction.- Collaborate with cross-functional teams to improve service KPIs, network reliability, and efficiency.- Work with BSS / OSS systems to streamline workflows, service activation, and customer management.- Drive automation initiatives to optimize packet core and service operations.- Contribute to Nokia’s innovation in next-generation telecom networks.What we’re looking for- 5–10 years of experience in telecom NOC / service operations.- Strong knowledge of BSS / OSS processes (service fulfilment, assurance, customer experience).- Hands-on expertise in packet core operations (EPC / 5GC) is a plus.- Familiarity with automation, scripting, and monitoring tools.- Excellent troubleshooting and incident management skills.- Strong communication and collaboration in global teams.Why join us?- Be part of Nokia’s telecom innovation journey.- Work on service operations and assurance for mission-critical networks.- Shape the future of automation and digital transformation in telecom.- Career growth in a global, technology-driven organization.
Operation • Delhi, Delhi, India