Process Trainer

Company Name: IMS Group (Interactive Manpower Solutions Pvt. Ltd.

Company Website: https://imsplgroup.com/

LinkedIn URL: https://www.linkedin.com/company/ims-group-pvt-ltd/mycompany/

Location: Ahmedabad, Gujarat - On Site.

Role: Process Trainer

Division: Learning & Development

Shift Timing: US Shift - 6:30 PM to 3:30 PM

IMS Group is a Global Workforce Solutions company with a mission to accelerate and transform businesses' way of working through a range of flexible and comprehensive offshoring services. Our aim, since 2006, has been to support organisations with skilled and curated resources, helping businesses to focus on business growth and value creation. We have 250+ global brand partners across the US, UK, EU, and APAC regions through our services. Our family consists of over 3,000 employees, who operate from three global operations offices in India (Ahmedabad & Jaipur) and the Philippines (Manila), while our sales operations are based in the US, UK, and Australia. We are a part of the Empresaria Group PLC., UK, a global, publicly listed staffing company.

The IMS Group divisions are seamless extensions to your teams, with experts handling your operations to elevate your business.

• IMS People Possible, our flagship brand, provides Offshore Recruitment Services.

• IMS Decimal supports companies with Outsourced Accounting and Financial Back-Office Services

• IMS Datawise specialises in Business Process Management Outsourcing Services

• IMS nHance provides Offshore Marketing Solutions.

• IMS Nucleii provides Offshore Managed IT Services.

About the Role:

We are looking for an enthusiastic and motivated Learning & Development Trainer to support employee training and skill development initiatives. The candidate will assist in designing, delivering, and evaluating training programs to enhance employee performance and organizational growth.

Key Responsibilities:

• Assist in planning and delivering training sessions (online and offline)
• Support the creation of training materials such as presentations, manuals, and activities
• Conduct basic training sessions under supervision
• Monitor trainee progress and collect feedback
• Maintain training records and reports
• Coordinate with different departments to identify training needs
• Stay updated with latest learning trends and tools

Required Skill

• Good communication and presentation skills
• Basic knowledge of training and development concepts
• Strong interpersonal and teamwork abilities
• Willingness to learn and adapt
• Time management and organizational skills
• Basic proficiency in MS Office (PowerPoint, Excel, Word)

Educational Qualification:

• Bachelor's degree in any field (Preferred: HR, Psychology, Business Administration)

Skills Required
Ms Office, Excel, Powerpoint, Word