Sales Team Lead

Company Description PerpeX Insights is a mission-driven startup focused on bridging the gap between campus and corporate by empowering graduates with practical business development skills. The organization delivers high-quality training in Business Development, Sales, and Marketing, led by industry experts and aligned with NEP 2020 and the UGC's Professor of Practice framework. PerpeX Insights provides graduates with real-world opportunities to apply their learning, contribute to leading organizations, and create meaningful social impact. For businesses, it offers tailored training in sales funnels, lead management, and CRM, while connecting them with prepared young talent. The company values adaptability, collaboration, innovation, and believes in business development as a powerful force for societal change.

Job description:

B2C Sales Team Lead – Job DescriptionRole Overview

Responsible for managing the B2C sales team, achieving enrolment and revenue targets, monitoring sales activities, improving conversions, and ensuring effective lead management and CRM discipline.

Key Responsibilities

• Lead and manage B2C sales executives to achieve daily, weekly, and monthly targets.
• Monitor calls, follow-ups, counselling sessions, and conversion performance.
• Handle inbound and outbound lead calls, counselling prospects, and closing opportunities.
• Support the team in objection handling and high-value lead conversions.
• Allocate leads, track follow-ups, and ensure timely customer engagement.
• Maintain CRM accuracy and monitor sales reports.
• Conduct team reviews, training sessions, and performance improvement activities.
• Prepare sales performance reports and share insights with management.

KPIs

• Monthly enrolment and revenue achievement.
• Lead conversion percentage.
• Call volume and follow-up completion.
• Counselling sessions completed.
• CRM updates and team productivity.

Requirements

• Bachelor's degree in any discipline.
• 1–3 years of experience in sales, counselling, tele-sales, or team handling.
• Experience in B2C/EdTech sales preferred.
• Strong communication skills in Malayalam and English.
• Good leadership, negotiation, and objection-handling skills.
• Ability to work with sales targets and CRM tools.
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• Familiarity with CRM systems and basic digital sales tools; ability to work with dashboards and reports.
• Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
• Demonstrated ability to work on-site in Kozhikode, collaborate across teams, and align with a mission-driven, youth-focused organization.

Skills Required
sales funnels , Lead Management, Crm, B2C Sales