Sales Team Lead

About Pice

Pice is a rapidly growing Fintech company backed by Nexus Venture Partners and leading angel investors. We are building financial solutions that empower Indian SMEs by integrating all modes of business payments into a single platform and introducing innovative lending products that enhance cash flow and working capital efficiency.

About the Role

We are looking for a Lead - Inside Sales to own end-to-end sales execution for our loan products. This role will manage the entire telecalling sales team, drive disbursals, improve conversions, and ensure disciplined selling. The ideal candidate has hands-on experience in loan selling, fintech distribution, and managing telecallers, with strong control over daily numbers and execution.

Key Responsibilities

• Own and manage the entire inside sales / telecalling team.
• Drive loan disbursals, approval rates, and conversion metrics.
• Structure sales operations including calling strategy, scripts, pitch, and daily targets.
• Train and coach telecallers on loan products, eligibility, and objection handling.
• Monitor call quality, conduct audits, and improve sales discipline.
• Work closely with marketing to convert inbound leads into approved and disbursed loans.
• Coordinate with product and ops teams to reduce funnel drop-offs.
• Ensure correct selling and compliance with lender guidelines.

Required Experience & Skills

• 5+ years of experience in fintech lending, loan distribution, or sales operations.
• Proven experience managing telecalling / inside sales teams.
• Strong understanding of loan products, approval logic, and disbursal processes.
• Ability to drive teams on daily, weekly, and monthly targets.
• Comfortable communicating in vernacular languages (Hindi mandatory; other regional languages a plus).
• Strong people management, coaching, and execution skills.

What We’re Looking For

• Numbers-driven, execution-focused mindset.
• Strong command over sales metrics and funnels.
• Ability to work in fast-paced, high-pressure environments.
• Clear communicator who can motivate and enforce discipline