Senior Client Partner

Creospan is a growing tech collective of makers, shakers, and problem solvers, offering solutions today that will propel businesses into a better tomorrow. 'Tomorrow's ideas, built today!' In addition to being able to work alongside equally brilliant and motivated developers, our consultants appreciate the opportunity to learn and apply new skills and methodologies to different clients and industries.

Role: Client Partner – Banking Customer

Location: Pune | Hybrid

Travel: Up to 50% travel required

Experience: 12–15 years

Job Summary

We are seeking an experienced Client Partner – Banking to lead and expand strategic relationships with our Banking and Financial Services clients. This role is responsible for transforming existing and new client engagements into long term strategic partnerships by driving account growth, consultative selling, executive stakeholder management, and solution led business development.

The ideal candidate will have extensive experience working with banking clients, engaging directly with C level executives, business leaders, and technology stakeholders, while collaborating with internal delivery and consulting teams to deliver business outcomes. The individual should possess a strong understanding of banking technology, digital transformation, cloud modernization, AI, data platforms, and enterprise application development.

The Client Partner will own revenue growth, account strategy, opportunity management, proposal development, contract negotiations, and successful transition from sales to delivery.

Key Responsibilities

• Build and maintain trusted relationships with CIOs, CTOs, Engineering Directors, Product Leaders, Enterprise Architects, and Procurement teams within Banking and Financial Services organizations.
• Develop long term strategic account plans focused on revenue growth, customer success, and executive engagement.
• Act as the primary commercial and strategic point of contact for assigned banking accounts.
• Conduct Executive Business Reviews (QBRs) focused on innovation, transformation roadmaps, delivery excellence, and future opportunities.
• Own account growth through farming and consultative selling.
• Identify and acquire new client accounts within Banking and Financial Services, expanding the portfolio beyond existing engagements through prospecting and new logo hunting.
• Identify, qualify, and close opportunities across business units and technology organizations.
• Lead commercial discussions including pricing, renewals, scope expansion, and contract negotiations.
• Collaborate with Delivery Managers, Architects, and Practice Heads to create Statements of Work (SOWs), technical proposals, estimations, and commercial proposals.
• Ensure smooth transition from sales to delivery while maintaining governance and customer satisfaction.
• Mentor junior account managers and collaborate across Sales, Delivery, Recruitment, Finance, Legal, and Leadership teams.

Banking Domain Expertise: Digital Banking, Retail Banking, Commercial Banking, Payments, Lending, Wealth Management, Capital Markets, Risk & Compliance, Core Banking Modernization, Regulatory Reporting, Open Banking, Cloud Transformation, Data & AI.

Technology Expertise: Cloud (Azure, AWS, GCP), Enterprise Architecture, Java, .NET, Microservices, DevOps, Platform Engineering, Kubernetes, AI & Generative AI, Data Engineering, Application Modernization, Cybersecurity, Managed Services.

Required Experience

• 12–15 years in Client Partner, Account Management, Consulting Sales, or Strategic Account Management.
• Experience managing Banking and Financial Services clients.
• Strong executive stakeholder management with C suite leaders.
• Track record of growing enterprise accounts and managing multi million dollar consulting engagements.
• Experience preparing and negotiating SOWs, MSAs, and commercial proposals.
• Experience coordinating globally distributed delivery teams.

Preferred Qualifications

• Experience with Fortune 500 Banking clients.
• Knowledge of Banking regulations and compliance.
• Experience with digital transformation and cloud modernization initiatives.
• MBA or equivalent business qualification is a plus.

Required Skills: Consultative Selling, Strategic Account Planning, Executive Relationship Management, Revenue Growth, Solution Selling, Pipeline Management, Contract Negotiation, Cloud Technologies, Enterprise Architecture, AI & Generative AI, Agile Delivery, Executive Presence, Cross-Functional Leadership.

Success Metrics: Revenue Growth, Client Retention & Expansion, Executive Stakeholder Satisfaction, Proposal Win Rate, Strategic Partnership Growth, Delivery Excellence, Account Profitability.

Skills Required
Devops, Microservices, Kubernetes, Enterprise Architecture, Gcp, Cybersecurity, Cloud Azure, .NET, data engineering , Ai, Managed Services, Java, Aws