E-commerce Executive

E-commerce Executive

Location: Ahmedabad
Working Days: 6 Days

About the Role

We are looking for an E-commerce Executive to manage and support the company’s online sales operations, product listings, marketplace activities, order management, and digital customer experience.
The ideal candidate should have hands-on experience in e-commerce operations, strong attention to detail, and an understanding of online marketplaces, product catalog management, and sales performance.

Key Responsibilities

* Manage day-to-day e-commerce operations and online sales activities.
* Create, update, and optimize product listings, descriptions, pricing, images, and product information.
* Manage product catalogues across e-commerce platforms and marketplaces.
* Monitor orders, inventory, product availability, cancellations, returns, and customer queries.
* Coordinate with internal teams for smooth order processing and fulfilment.
* Track online sales, product performance, and key e-commerce metrics.
* Identify opportunities to improve product visibility, conversions, and online sales.
* Conduct competitor and market research to identify pricing, product, and promotional opportunities.
* Support promotional campaigns, offers, and seasonal activities on e-commerce platforms.
* Ensure accurate and timely updating of product and inventory information.
* Maintain reports related to sales, orders, inventory, and marketplace performance.
* Coordinate with marketing and other relevant teams to improve online brand presence and customer engagement.

Required Skills

* E-commerce Operations
* Marketplace Management
* Product Listing & Catalog Management
* Order & Inventory Management
* Sales & Performance Reporting
* Competitor & Market Research
* Customer Handling
* MS Excel / Google Sheets
* Strong communication and coordination skills
* Good attention to detail

Preferred Experience

* Experience in E-commerce, Retail, FMCG, Trading, Wholesale, or Consumer Products will be preferred.
* Hands-on experience with online marketplaces/e-commerce platforms will be an advantage.
* Candidates with experience managing product catalogues, orders, inventory, and online sales are preferred.
* Candidate Profile

. Skillset Required: E-commerce Operations, Online Sales, Product Listing, Product Information Management, Catalog Management, Marketplace Management, Order Management, Inventory Management, Cancellation Handling, Returns Management, Customer Query Resolution, Customer Handling, Order Processing, Fulfillment, Sales Tracking, Product Performance Analysis, E-commerce Metrics Analysis, Conversion Optimization, Competitor Research, Market Research, Pricing Optimization, Promotional Campaign Management, Sales Reporting, Performance Reporting, Marketplace Performance Analysis, Cross-functional Coordination, Communication Skills, Coordination Skills, Attention to Detail, MS Excel, Google Sheets