Roaming Solutions Manager

Job Title : International Roaming Alliance & Partnerships Head

Job Level: DGM

Function: Global Voice

Location : Airtel Centre

Reporting to : Head : Roaming & Mobile Solutions

Date : 15 th July 2026

Purpose of the Job

• Responsible to Manage the P&L for the Roaming business which is contributing to NR of >50%
• Make Airtel leader in the Roaming business in India by driving cost & revenue in a direction to enhance pack coverage and total roaming revenue in collaboration with Marketing, Customer experience, network, IT and RA
  
  

Deliverables (Maximum 5-6 Key Responsibilities)

• Negotiation with the Operators for the outroaming cost and Inroaming revenue, close contracts, settlements and maintain relationship with them.
• Support the Marketing team with country coverage and cost for new packs to be launched
• Manage traffic steering according to the negotiated rates to optimize cost and review achievements for the commitments.
• Track the traffic, performance of the alliances regularly (revenue and cost)
• Tap Implementation, Rating Validation, RAP monitoring and work closely with RA/Mediation/IT/Clearing House team for ensuring no revenue loss and complete billing.
• Support Finance with accurate revenue /cost booking, timely settlement and collection, forecast, bad debt and reconciliations.
  
  

Major Challenges

• Single handedly manage >520 partners, large amount of follow up
• Track traffic and revenue/cost movement
• Revenue and cost forecasting
• High External and Cross functional dependency
• Up to date with market developments
• Manage partnerships in all times zones
  
  

Decision level

Prime

• Revenue and cost projections
• Accept ./ reject deviations in rates
• Day to day coordination
• Contract finalisation
  
  

Shared

• Final negotiation
• Audit & Compliance
• Marketing initiatives
  
  

Contributory

• Strategic partnerships
• New Business opportunities
• Cross functional projects
• Marketing product enhancements
  
  

D emonstrate (Key competencies)

• Leadership qualities
• Customer focus
• Teamwork and collaboration
• Negotiation & Communication skills
• Execution excellence
• Hunger to win
• Analytical and problems Solving
• Networking and inter-personal skills
  
  

Educational Level

Must have: Bachelor degree

Preferred: Commercial /technical and Analyticalaptitude

Working Experience

Must have: experience in telecom

Preferred: worked in function which gives understanding on billing and revenue recognition

D imensions

Team-Mix

Revenue

OB

KPI

• Revenue
• Cost
  
  

Impact On Customers

i) Type of customers Mainly Internal √ Mainly External Fair mix of Internal &

External

No. Of Subordinates

NA

Approvals

Reporting Manager

Functional Head

Business HR

C&B
Skills Required
Negotiation