Customer Service Representative

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Chat Customer Service Representative in support of Booking.com on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!

Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM

Interested in relocating Virtual interviews are accommodated as well.

What You'll be Doing

Do you have a passion for technology and helping others In this role, you'll work to resolve technical requests or complex queries from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers via email and chat
• Connect and resolve issues with customers using email and chat
• In certain cases, conduct outbound calls to partners and customers

What You Bring to the Role

• With 6 months or more customer service experience is preferred but Freshers are also welcome to apply
• High School Diploma
• Experience in the Travel and Hospitality sector is a plus
• Great written communication skills including grammar and spelling
• Computer savvy
• Flexibility to work in a 24/7 environment

What You Can Expect

• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you

Skills Required
Customer Service Representative, Chat, Customer Service Voice, Customer Service