Date: August 8, 2026
Experience: 5 to 16 Years
Location: Gurugram
We are looking FSC Slack Architect who has experience Insurance Domain. Interested candidates can apply us.
Job Description.
Architect and govern Slack as a secure integrated collaboration platform to enable real time engagement across agents' brokers underwriting and operations driving faster policy lifecycle and distribution efficiency
Technical Skills
· Slack Enterprise Grid architecture workspace design channel taxonomy governance
· Identity Access Management SSO SCIM OAuth Azure ADOkta
· API integration expertise REST webhooks Slack APIs bots Workflow Builder
· Event driven architecture case notifications underwriting updates
· Integration with enterprise platforms
· CRM Salesforce Policy Admin Systems Illustration tools
· Security compliance controls data retention eDiscovery audit trails
· Cloud integration exposure AWS Lambda API Gateway Event Bridge preferred
· 2 Business Requirements Insurance Distribution
· Design collaboration aligned to distribution lifecycle
· Lead Case Intake Underwriting Issuance Servicing
· Enable secure external collaboration with agents' brokers and partners Slack Connect
· Support real time case tracking underwriting queries and escalation workflows
· Drive workflow automation to reduce manual coordination across sales ops
· Deliver measurable outcomes
· 1525 cycle time reduction
· 2030 faster query resolution
· Improved agent productivity
· 3 Communication Leadership Skills
· Strong stakeholder management across sales underwriting operations and IT
· Ability to translate business workflows into collaboration architecture
· Executive level communication and reporting KPIs adoption metrics
· Change management adoption enablement training playbooks
· Cross functional collaboration with security compliance and platform teams
Skills: Mandatory Skills : Financial Services Cloud
Scheduled Hiring Drive: Slack Architect with FSC • Gurgaon / Gurugram