The Access Group - Assistant Vice President - Finance & Accounts - Billing - STAAH

Job Description: AVP - Finance and Accounts (Billing)

The Access Group

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 128,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA, and APAC. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs over 7,000 people, continuously driving product innovation and customer service excellence.

About STAAH

STAAH Ltd. is a New Zealand-based technology company founded in 2008. STAAH's industry-leading technology powers a propertys distribution through online travel agencies (OTA) and direct bookings. STAAH works with more than 20,000+ properties across 90 countries. With its innovative solutions, STAAH empowers businesses to maximise visibility, optimise revenue, and simplify booking processes.

About the Role

The Assistant Vice President - Finance and Accounts (Billing) is an Individual Contributor role reporting to the Head of Finance India and will be responsible for Billing, AR, collections, Bank reconciliations, Month-end activities and supporting financial reporting across STAAH entities.

Key Responsibilities:

- Manage end-to-end customer invoicing across STAAH entities including GDS, PMS, Booking Engine, Payment Gateway, annual, quarterly and monthly subscriptions.

- Review customer agreements, update master data in Xero and ensure accurate customer setup including billing schedules, invoice references and account information.

- Administer customer go-live activities, billing amendments, manual invoices and contract updates.

- Strong knowledge of IGST, VAT, TDS and related regulatory filings.

- Responsible for Audit between Sales Force and Xero and improve the processes.

- Manage service termination requests by validating contractual terms, cancelling future billing where applicable and coordinating approvals with Business Development Managers.

- Oversee daily bank reconciliations across multiple entities and payment platforms while resolving unidentified receipts.

- Respond promptly to customer billing queries, invoice revisions and finance-related Zoho tickets.

- Monitor accounts receivable, follow up overdue balances and support debt collection activities.

- Process and review Contractor invoices and other supplier transactions.

- Liaise with cross-functional teams including Sales, Customer Success and Finance to resolve operational and financial issues.

- Drive continuous process improvements in billing, collections, reconciliations and finance Accountant with 10-12 years of experience in a SaaS Business of similar scale.

Key Qualities Required:

- Strong attention to detail

- Excellent organisational and time management skills

- Strong analytical and reconciliation skills

- Strong understanding of Billing Contracts

- Ability to manage multiple priorities

- Customer-focused communication skills

- Proficiency in Netsuite, SAP, Xero, SQL MS Access and Microsoft Excel

- Collaborative approach and continuous improvement mindset

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