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Head - Tenancy Management

Head - Tenancy Management

ConfidentialMumbai, India
8 days ago
Job description

Responsibilities

Strategic Planning & Policy Implementation :

  • Develop and oversee tenancy management policies and frameworks.
  • Define short-term and long-term strategies for tenancy relocation and rehabilitation.
  • Collaborate with government bodies to ensure legal compliance.
  • Establish KPIs for tenancy operations and drive continuous improvement.
  • Identify risks in tenancy management and formulate mitigation strategies.

Tenant Engagement And Buy-in

  • Lead efforts to secure tenant buy-in for redevelopment projects.
  • Develop engagement strategies to ensure tenants understand their rights and the redevelopment process.

    • Stakeholder Relationship Management

  • Build strong relationships with local committees and community leaders to support redevelopment initiatives.
  • Collaborate with local government and community organizations to address resistance.

    • Project Coordination & Oversight

  • Coordinate tenant affairs to align with project timelines and objectives.
  • Facilitate discussions and negotiations between tenants and project teams.
  • Develop and implement SOPs for tenant interactions during redevelopment.
  • Monitor adherence to SOPs and address deviations.

    • Team Management

  • Develop strategies and assign targets to the team to manage tenant-related challenges.
  • Monitor performance and re-strategize when necessary.
  • Support the team in handling complex challenges to build their capability.

    • Complaint And Conflict Resolution

  • Manage and resolve tenant complaints related to redevelopment.
  • Conduct community meetings to address concerns and foster engagement.

    • Compliance And Regulatory Management

  • Ensure compliance with all legal regulations and redevelopment policies.
  • Conduct regular audits of tenant-related processes.

    • Community Building And Support

  • Foster a sense of community among tenants during redevelopment.
  • Organize events to strengthen relationships and enhance engagement.

    • Evacuation Strategy And Rehabilitation

  • Develop evacuation strategies, including relocation planning and timelines.
  • Oversee rehabilitation initiatives for displaced tenants.

    • Qualifications

    Education Qualification :

  • Bachelor&aposs degree in Real Estate Management, Business Administration, or related field
  • Master&aposs degree in a relevant field is preferred

    • Experience :

  • 15-20 years of experience in the real estate industry
  • Demonstrated experience in tenancy management, lease agreements, and tenant relations
  • Proven track record of optimizing occupancy rates and maximizing revenue

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    Skills Required

    tenant relations , lease agreements, tenancy management

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