This job offer is not available in your country.
Assistant Operations Manager
TPMohali district, India, India30+ days ago
Job description
Key Responsibilities :
- Lead, mentor, and manage a team of TL'S to achieve performance targets (KPIs, SLAs, CSAT, AHT, etc.).
- Monitor team performance, provide coaching, and implement improvement plans.
- Handle escalations, ensure high-quality customer service, and drive process excellence.
- Collaborate with stakeholders to optimize workflows and enhance efficiency.
- Ensure compliance with company policies, client requirements, and industry best practices.
- Conduct regular team meetings, performance reviews, and training sessions.
- Work on workforce planning, rostering, and attrition control.
- Generate reports and provide insights for operational improvements.
Share cv at Vaishali.vaishali27@teleperformance.com
Create a job alert for this search
Operation Manager • Mohali district, India, India
Related jobs
The Outside Operations Manager will take charge of all field-level activities, ensuring that projects are executed effectively on the ground.
You will coordinate with subcontractors, vendors, and fi...Show moreLast updated: 4 days ago
The Post Operations Manager will focus on the customer journey after a project is delivered.You will be responsible for ensuring customer satisfaction, handling escalations, managing warranty / maint...Show moreLast updated: 4 days ago 
%20Official)
![Identity & Access Operations Manager [T500-13066]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobrapido-pms&company_name=Talent500)
The Inside Operations Manager will be responsible for managing all internal / back-office operational activities that keep the business running smoothly.
This includes coordinating schedules, handling...Show moreLast updated: 4 days ago
- Promoted
Revenue Operations Manager
Singularbaddi, himachal pradesh, in Singular is a leader in mobile marketing analytics, helping top brands unify marketing data, measure performance, and optimize growth.
GTM tech stack, streamline systems and processes, and ensure ou...Show moreLast updated: 30+ days ago
- Promoted
Assistant Operations Manager
Firstsourcebaddi, himachal pradesh, in Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services.Firstsource specializes in helping customers stay ahead of the curve through transformational so...Show moreLast updated: 23 days ago
- Promoted
Assistant Manager - CRM Operations
Emeritusbaddi, himachal pradesh, in Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 30+ days ago
Outside Operations Manager
LytegenSahibzada Ajit Singh Nagar, PB, INQuick Apply
- Promoted
Assistant Manager - Vendor Qualification
Acme GenericsBaddi, Himachal Pradesh, India Following will be the responsibilities of the position holder : .To ensure cGMP compliance at site.Responsible for Vendor Qualification and Management.
Day-to-day coordination with QA-representative w...Show moreLast updated: 24 days ago
- Promoted
Assistant Manager - Ecommerce
Mother SparshChandigarh, Chandigarh, India Innovation Rooted in Indian Traditions!.Inspired by the love and challenges that new parents encounter, Mother Sparsh was founded in 2018 by dedicated parents.
Who understand the challenges of paren...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager
ExtramarksAmbala, Haryana, India Approaching schools Making the proposition to the management / concerned department.Arranging the demo Handling all the documentation work until completion (signing up the contracts).Maintaining and...Show moreLast updated: 17 days ago
- Promoted
Bebo Technologies - Manager - Operations / Administration
bebo TechnologiesChandigarh, India About the Role : We are seeking an experienced Administration Manager to lead and manage administration functions within our corporate IT environment.
The ideal candidate will br...Show moreLast updated: 25 days ago
Post Operations Manager
LytegenSahibzada Ajit Singh Nagar, PB, INQuick Apply
- Promoted
Manager Operations Administration
ConfidentialChandigarh, India Experience required : 12+ years.Proven experience in administration management, preferably in a corporate IT environment.
Strong leadership and organizational skills with the ability to manage multip...Show moreLast updated: 7 days ago
- Promoted
Assistant Manager – Campus Placements
Maharishi Markandeshwar (Deemed to be University) OfficialAmbala, Haryana, India The Assistant Manager – Campus Placements will be responsible for coordinating and executing the end-to-end campus placement process.
The role involves engaging with corporates, ensuring smooth plac...Show moreLast updated: 4 days ago
- Promoted
Assistant Manager Purchase (Costing )
ConfidentialChandigarh Exposure to cost-saving initiatives and execution.Hands-on experience working with SAP and Excel.Identification of cost-saving opportunities and implementation.
Identifying sources for cost optimiza...Show moreLast updated: 7 days ago
- Promoted
Deputy Manager / Assistant Manager - Process Development (DSP)
Panacea BiotecDera Bassi, Punjab, India Planning & execution of microbial fermentation.Planning & execution of purification of polysaccharide and protein, including Tangential flow filtration (TFF), Chromatography & sterile filtration.Pr...Show moreLast updated: 5 days ago
- Promoted
Assistant Operations Manager
TPMohali district, India, India Lead, mentor, and manage a team of TL'S to achieve performance targets (KPIs, SLAs, CSAT, AHT, etc.Monitor team performance, provide coaching, and implement improvement plans.Handle escalations, en...Show moreLast updated: 30+ days ago
- Promoted
Assistant Sales Manager
Prudent Insurance Brokers Pvt Ltd.Chandigarh, India, India The position is responsible for Business development, establishing good relationship with clients, understand, analyze client’s business risks and to provide best possible solution.Achieving growth...Show moreLast updated: 4 days ago
- Promoted
Identity & Access Operations Manager [T500-13066]
Talent500panchkula, haryana, in Identity & Access operations Manager.At the healthcare organisation, we enable better, smarter, safer healthcare to improve lives.
As a new company with a long legacy of creating breakthrough soluti...Show moreLast updated: 30+ days ago
- Promoted
Events and Program Operations Manager
Learn with Leadersbaddi, himachal pradesh, in Events & Program Operations Manager (education experience is manadatory).Open / Hybrid] — frequent domestic & international travel required.
Learn with Leaders (LWL) connects middle and high school st...Show moreLast updated: 5 days ago
- Promoted
Executive Assistant / Operations Manager
ConfidentialMohali, India I am seeking an Executive Assistant who operates like a Operation Manager cum Executive Assistant—not just a task-doer, but a true partner who takes ownership of systems, people, and processes.Your...Show moreLast updated: 7 days ago
- Promoted
Assistant General Manager-Curriculum Strategy Head
TalentGumPanchkula, Haryana, India Job Role- AGM - Curriculum Strategy Head Location- Remote Experience- 4 to 6 years post MBA from Tier-1 MBA school Reports to - AVP - Learning & Strategy About Us : At TalentGum, we specialize ...Show moreLast updated: 4 days ago
Internal Operations Manager
LytegenSahibzada Ajit Singh Nagar, PB, INQuick Apply