Job descriptionLocation-Noida/Banglore/Mumbai(Hybrid) About the Role We are seeking a highly skilled Cybersecurity Consultant with expertise in ServiceNow Security Operations (SecOps) to design, implement, and optimize enterprise cybersecurity solutions on the ServiceNow platform. The ideal candidate will have hands-on experience delivering Security Operations capabilities, integrating ServiceNow with enterprise security tools, and enabling organizations to automate and strengthen their security operations. As a trusted consultant, you will collaborate with cross-functional teams, understand business and security requirements, and deliver scalable, high-quality solutions that enhance an organization's cybersecurity posture. Key Responsibilities ServiceNow Security Operations - Design, configure, and implement ServiceNow Security Operations (SecOps) solutions, including: - Vulnerability Response (VR) - Security Incident Response (SIR) - Threat Intelligence (TI) - Configure and customize SecOps applications to align with business and security requirements. - Develop scalable workflows, automation, and orchestration using Flow Designer, IntegrationHub, and platform capabilities. - Configure Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Notifications, and Catalog components where applicable. Integration & Automation - Integrate ServiceNow with enterprise security technologies, including: - SIEM platforms - Vulnerability Management solutions - Endpoint Detection & Response (EDR) - Identity & Access Management (IAM) - SOAR platforms - Develop and maintain integrations using REST/SOAP APIs and IntegrationHub Spokes. - Enable automated security response and incident remediation workflows. Solution Delivery - Gather and analyze business, functional, and technical requirements. - Prepare solution designs and technical documentation. - Participate in solution architecture discussions and recommend industry best practices. - Support development, testing, deployment, and post-production stabilization. - Perform platform troubleshooting, root cause analysis, and performance optimization. Stakeholder Collaboration - Work closely with Cybersecurity, Infrastructure, IT Operations, and Application teams. - Participate in Agile ceremonies and contribute to sprint planning, estimation, and delivery. - Provide technical guidance during implementation and support activities. - Ensure adherence to ServiceNow development standards, governance, and coding best practices. Required Skills & Experience - 4–8 years of overall IT experience with strong hands-on ServiceNow development and implementation experience. - Proven expertise in ServiceNow Security Operations (SecOps). - Strong implementation experience in: - Vulnerability Response (VR) - Security Incident Response (SIR) - Threat Intelligence (TI) - Strong understanding of cybersecurity domains, including: - Vulnerability Management - Security Incident Management - Threat Intelligence - Endpoint Security - Identity & Access Management (IAM) - SIEM & SOAR concepts - Hands-on experience with: - Flow Designer - IntegrationHub - REST & SOAP APIs - Business Rules - Script Includes - Client Scripts - UI Policies - ACLs - JavaScript - Experience integrating ServiceNow with enterprise security solutions such as: - Qualys - Tenable - Rapid7 - Splunk - Microsoft Defender - CrowdStrike - Palo Alto Cortex - Microsoft Sentinel (preferred) - Good understanding of ITSM processes, CMDB, Discovery, and ServiceNow platform architecture. - Excellent analytical, troubleshooting, communication, and stakeholder management skills. Preferred Qualifications - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist – Security Incident Response (Preferred) - Security certifications such as CompTIA Security+, CEH, CISSP, CISM, or equivalent will be an added advantage. Preferred Experience - Experience delivering end-to-end ServiceNow SecOps implementation projects. - Experience working in enterprise cybersecurity environments. - Exposure to cloud security and modern security operations practices. - Experience working in Agile/Scrum delivery models. - Ability to engage directly with global customers and cross-functional stakeholders.
