We are seeking an individual with a strong technical background in the IT services industry to help transform existing project case studies into well-defined, market-ready service offerings. This role will focus on packaging delivery experience into compelling offerings that can be used to upsell existing customers and cross-sell to new prospects in the North America and European region.
If you have a passion for helping others succeed and if you genuinely believe that talent is the greatest asset of any company, wed love to talk to you!
Role and Responsibilities :
- Analyze existing project case studies, delivery artifacts, and technical solutions across IT services engagements.
- Convert project experiences into structured, repeatable service offerings with clear value propositions.
- Define offering scope, target customers, use cases, outcomes, and differentiators.
- Collaborate with delivery teams to ensure technical accuracy and feasibility of offerings.
- Work with sales and marketing teams to align offerings with go-to-market strategies.
- Develop supporting materials such as solution overviews, pitch decks, capability statements, and case-based narratives.
- Identify opportunities to standardize services for upsell and cross-sell scenarios.
- Support sales teams with technical and solution positioning during customer discussions, as needed.
Required Skills :
- Strong technical background within the IT services or consulting industry.
- Experience in solution design, pre-sales, consulting, or service offering development.
- Ability to understand complex technical projects and articulate them in business-friendly language.
- Experience working with enterprise customers across one or more domains (e.g., cloud, data, application development, digital transformation, infrastructure, cybersecurity, etc.).
- Excellent written and verbal communication skills.
- Ability to collaborate across technical, sales, and marketing stakeholders.
Preferred Qualifications :
- Prior experience in productizing services or building solution catalogs.
- Exposure to go-to-market, pre-sales, or solution consulting roles.
- Experience creating sales enablement or marketing collateral.
- Consulting or professional services background.
Success Metrics :
- Number of project case studies successfully converted into market-ready offerings.
- Adoption of offerings by sales teams for upsell and cross-sell.
- Contribution to pipeline growth or deal wins using packaged offerings.
- Stakeholder satisfaction across delivery and sales teams.
(ref:hirist.tech)