Exp Cust Exp Professional

Description

Job Description:

• Internal Proposals coordinator for Honeywell Technologies UOP India sales team.
• Responsible for tracking and downloading the RFQ/ tender documents/ corrigenda from the etender web portals and sharing with the sales account teams.
• Check and prepare the tender pre-requisite documentation track and chase approvals in LEAP/ emails and get the declarations signed before bid submission date.
• Support the sales team members in any other requirements regarding bid submission.
• Take lead role in organizing UOP seminars workshops conferences on new technology & catalyst etc. Support the teams with registration for industry conferences etc.
• Work with Honeywell Technologies Customer care team and treasury team to get the bank guarantees SBLC issued as per need and on time. Should be able to get these EMDs PBGs ABGs issued for UOP Sales teams as per requirements and should develop skills to work independently with treasury and global customer care teams.
• Collate data for WHT tax order application from UOP Sales & Service Managers and coordinate with Fin/ credit collection group for getting the same.
• File the Sales orders in Salesforce and understand the basic functioning of salesforce.
• Work with GCC/ CX/ Logistics team for seamless order execution and keep a track of orders in execution. Highlight and challenges foreseen in order execution to the respective sales account managers.
• Work with legal teams to get agreements executed at UOP side.
• Support the sales teams with their travel plannings and any urgent change of plans.
• Work with Honeywell procurement and finance to get the digital signatures issued for UOP signatories.
• Help manage logistics etc for any customer visits to UOP office.
• Ensure HR/HSE policies/procedures are maintained / followed.

Responsibilities

Core Competencies:

• Teamwork Foster teamwork between the different SBUs working with UOP IPL while maintaining the highest ethical standards. Ensure diversity influences UOP results in a positive manner.

• Communication Demonstrate effective communication skills (locally and globally) and promote continuous information exchange between parties. Clear communication skills (verbal and written) so be able to work with different teams based globally.

• Quick Response- To be able to Act With Urgency at the time of need. Be able to respond to urgent / unplanned requirements.

• Business Focus Drive for result / productivity while focusing on Customer Satisfaction and UOP Revenue.

Qualifications

Basic Candidate Qualifications:

• Bachelors degree in any stream. Finance or logistics may be an added advantage.
• Minimum 5 years of total experience in logistics EPC technology licensing company. Knowledge of SFDC SAP and LEAP may be an added advantage.
• Excellent communication skills both written and oral.
• Being completely self-motivated and dedicated.
• Must be willing to communicate with other UOP entities outside of normal Delhi office hours.

Required Experience:

Unclear Seniority

Employment Type : Full-Time
Department / Functional Area: Customer Service
Experience: years
Vacancy: 1