INSenior Manager Servicenow ITRA Advisory Pune

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Risk

Management Level

Senior Manager

Job Description & Summary

At PwC our people in audit and assurance focus on providing independent and objective assessments of financial statements internal controls and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.

Those in internal audit at PwC help build optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation co-sourcing outsourcing and managed services using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise in areas like cyber forensics and compliance to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption and obtain confidence to take risks to power growth.

*Why PWC

about us.

At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities:

• Solution Architect or Lead Developerlevelexperience of having led multiple complex GRC technology implementations and having a commercial view of the use of technology solving clients business problems.

• Knowledge ofServiceNow platform Administration Development and Customizationis a must have

• Having managed multiple client deliveries offering technical SME inputs on implementations includingeGRCIntegrated Risk Policy and Compliance Internal Audit Business Continuity Management andThird PartyRisk Management

• Hands-on knowledge of additional ServiceNow platform components such asCMDB ITAM SecOps and APIswill be a preference.

• Proven experience in controls transformationprogrammeswith GRC functional and technical knowledge having experience of leading project deliveries and assurance services includingcustomisationsthrough integrations with the use of APIs where possible

• Offering an expert view of the in-market GRC technology solutions while helping clients in their business case for technology improvements tool selection and implementationmaintaininghigh standard delivery and documentationsleveragingPwC good practices where possible

• Knowledge and understanding of the key risks and controls around the Business Processes and IT within the enterprise landscape including and not limited to SAP OracleWorkdayor others

• Exhibits an understanding and the market view of multiple GRC use-cases such as Integrated Risk ESG SOX SEC Reporting ITSM CMDBor similar.

• Demonstrates experience of leading the delivery teams and key client stakeholders while offering best solutions to clients complex business problems

• Building andmaintainingtrusted and commercially valued relationships both with clients and internally within the firm

Preferred Skills

• Experience of working with Financial Services and non-Financial Services clients across multiple industry sectors e.g. Insurance Retail Oil & Gas Pharmaceuticals Banking or others

• Proven knowledge of regulatory compliance standards across Indian Companies Act IFRS Internal Financial Controls and similar

• Proven abilities to deliver risk management and controls management activities including controls design effectiveness operational effectiveness and self-assessment tests of controls and reporting using technology

• Basic understanding of financial accounting principles

Mandatory skill sets:

ServiceNow

Preferred skill sets:

GRC Tech

Years of experience:

10-13 years

Education qualification:

• BE/B.Tech

• CA

• MBA

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

ServiceNow Platform

Optional Skills

Accepting Feedback Accepting Feedback Accounting and Financial Reporting Standards Active Listening Analytical Thinking Artificial Intelligence (AI) Platform Auditing Auditing Methodologies Business Process Improvement Coaching and Feedback Communication Compliance Auditing Corporate Governance Creativity Data Analysis and Interpretation Data Ingestion Data Modeling Data Quality Data Security Data Transformation Data Visualization Embracing Change Emotional Regulation Empathy Financial Accounting 32 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

June 29 2026

Required Experience:

Senior Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1