E-commerce Operations Associate

Location: Gurugram

Work Arrangement: In-office

Employment Type: Full-time

Compensation: ₹3.5 LPA

About Epically

Epically is an early-stage global e-commerce company currently operating in the United States and India and expanding its presence into Canada. With strong month-on-month growth, the company is building its initial core team and is looking for motivated professionals who can contribute meaningfully to its next phase of expansion.

Position Overview

We are seeking a high performing E-commerce Operations Associate who will work directly with our founder to support and manage key operational activities across order fulfilment, inventory, sourcing, supplier coordination, compliance, logistics and administration.

The role requires strong ownership, effective coordination and the ability to manage multiple workstreams in a fast-paced environment.

Key Responsibilities

• Oversee daily order processing, packing and fulfilment activities.
• Coordinate and monitor the performance of packing and operations staff.
• Track inventory levels, shipments, returns and deliveries.
• Conduct product, market, supplier and competitor research.
• Identify and evaluate potential suppliers and coordinate quotations, samples and deliveries.
• Support product, marketplace and regulatory compliance requirements.
• Maintain accurate operational records, reports and documentation.
• Coordinate with suppliers, logistics partners, service providers and internal teams.
• Manage routine administrative and operational activities.

Candidate Profile

• Proficiency in Microsoft Excel, Word and other MS Office applications.
• Strong organisational, communication and coordination skills.
• High attention to detail and a structured approach to execution.
• Ability to manage multiple priorities and follow up effectively.
• Relevant experience in e-commerce operations, inventory management, procurement, logistics, sourcing or marketplace operations is preferred.
• Willingness to work from the Gurugram office.

Why Join Epically

This role offers the exciting growth opportunity to join an early-stage organisation as part of its initial team, report directly to the founder and work across multiple areas of global e-commerce operations as the company grows.

Skills Required
Microsoft Excel, Ms Office Applications