| Job Purpose | We are looking for a CyberArk PAM Administrator with good experience in Server/Hardware Infrastructure Administration as well. The role requires managing CyberArk environments while also ensuring the stability performance and availability of enterprise server infrastructure (physical and virtual). The ideal candidate should have deep troubleshooting expertise across PAM OS and hardware layers. |
| Duties and Responsibilities | Key Responsibilities CyberArk PAM (Primary Responsibility) Provide Administration Support for CyberArk components: oPVWA (Password Vault Web Access) oCPM (Central Policy Manager) oPSM (Privileged Session Manager) Manage privileged account lifecycle: oOnboarding/offboarding oPassword rotation reconciliation Troubleshoot CyberArk incidents access issues and vault-related problems. Monitor and maintain vault health components and services availability. Manage Safes RBAC and access control policies. Perform log analysis session monitoring and audit support. Assist in patching upgrades backup and DR activities. Maintain Compliance as per the Organizations standards. Server & Hardware Infrastructure Administration (Good to Have) Manage and administer Windows Server environments (2019/2022/2025). Perform Server Administration tasks. Monitor system performance services and uptime. Troubleshoot: oOS-level issues oEvent logs services system crashes performance degradation Perform patch management and security updates (WSUS/SCCM). Ensure system hardening and compliance with security standards. Manage backup and recovery operations. Manage physical servers and data centre hardware infrastructure. Monitor hardware health using tools like: oiLO DRAC or equivalent server management tools Manage: oStorage connectivity basics (SAN/NAS exposure) oNetwork connectivity checks (port/link issues) |
| Required Qualifications and Experience | Required Skills & Experience 35 years of experience in: oCyberArk PAM oServer/Hardware Infrastructure support Strong hands-on with: oPVWA CPM PSM Solid understanding of: oWindows OS internals and troubleshooting oHardware components and server architecture Basic networking knowledge: oTCP/IP DNS Ports VLAN basics Experience with: oTicketing tools (ServiceNow/Jira/Remedy) Strong incident management and troubleshooting skills. Preferred Skills Experience with: oVirtualization/Server Management (VMware/Windows) oStorage systems (SAN/NAS basics) Exposure to: oCyberArk DR upgrade projects Knowledge of monitoring tools and enterprise infrastructure tools. Soft Skills Strong problem-solving and analytical mindset. Effective communication and stakeholder management. Ability to work in Large & Complex Environment. High ownership and proactive approach. Key Performance Indicators (KPIs) SLA adherence and MTTR CyberArk platform uptime and access availability Server uptime and patch compliance Audit and compliance metrics |
Required Experience:
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