Assistant Restaurant Manager

Company Description Aragma is a contemporary dining destination that focuses on elevated culinary experiences through a thoughtfully designed signature tasting menu. Guests are invited to explore innovative flavor combinations and refined presentations in a welcoming, curated atmosphere. Team members at Aragma work in an environment that values creativity, learning, and memorable guest experiences.

Role Description The Assistant Restaurant Manager is a full-time, on-site role based in the Pune Division, responsible for supporting the overall operations of the restaurant. This role oversees daily floor activities, ensures smooth service, and maintains high standards of guest satisfaction throughout tasting menus and special experiences. The Assistant Restaurant Manager assists with staff scheduling, supervises front-of-house teams, supports hiring and training, and helps implement service procedures. This role works closely with the Restaurant Manager and culinary team to coordinate events such as cook-alongs, uphold food and beverage quality, monitor inventory, and ensure compliance with health and safety guidelines. The position also involves handling guest feedback, resolving service issues, and contributing to continuous improvement in restaurant operations.

Qualifications

• Strong focus on Customer Satisfaction and Customer Service, with a commitment to delivering high-quality guest experiences.
• Experience in Hiring and supervising restaurant staff, including training and performance support.
• Excellent Communication skills for coordinating with team members, chefs, and guests.
• Foundational knowledge of Food & Beverage operations, including menu understanding and service standards.
• Prior experience in restaurant or hospitality management, preferably in premium or fine-dining environments.
• Ability to lead by example, stay calm under pressure, and manage shifts efficiently.
• Basic understanding of POS systems, reservations platforms, and standard restaurant workflows.
• Diploma or degree in hospitality, restaurant management, or a related field is preferred.
• Flexibility to working role as required by restaurant operations.

Skills Required
POS Systems, Customer Satisfaction, service standards, Customer Service