Unit Manager ITSenior Unit Manager ITBajaj Finance • Pune, Maharashtra, India
Unit Manager ITSenior Unit Manager IT
Bajaj Finance • Pune, Maharashtra, India
1 day ago
Job description
| Job Purpose | To design develop configure and support ServiceNow TPRM and GRM/GRC module requirements including custom application development integrations workflow automation reporting and production support while ensuring secure scalable and compliant platform delivery. |
| Duties and Responsibilities | Develop and configure ServiceNow TPRM and GRM/GRC module features under guidance based on approved functional and technical requirements. - Build and enhance workflows business rules client scripts script includes UI policies notifications scheduled jobs and basic data models as required. - Support integrations using REST/SOAP APIs import sets transform maps and other approved integration methods as per technical design. - Use Java development experience to understand application logic APIs integration patterns debugging reusable coding practices and technical problem solving. - Work with functional and technical teams to convert user stories into configuration/development tasks unit testing evidence and deployment support items. - Support SIT/UAT defect fixing production issue analysis release validation and post-go-live support for ServiceNow compliance and risk workflows. - Maintain technical documentation configuration records unit test evidence and deployment notes for ServiceNow platform changes. - Follow coding standards security guidelines role-based access control audit trail requirements and change management processes. |
| Key Decisions / Dimensions | Select suitable configuration or scripting approach for assigned tasks within approved design and platform standards. - Analyze assigned defects identify probable root cause and implement fixes related to configuration code or data as guided. - Suggest technical improvements to simplify assigned workflows improve maintainability and reduce manual effort. - Escalate technical blockers integration dependencies access/security concerns or design deviations to the module lead/technical lead. |
| Major Challenges | Understanding TPRM risk compliance and audit process requirements and converting assigned items into maintainable ServiceNow configurations. - Learning platform best practices while supporting custom development and maintaining upgrade-compatible configurations. - Ensuring data quality access control integration reliability and audit readiness across assigned workflows. - Resolving assigned defects and production issues within agreed timelines while coordinating with functional technical and support teams. |
| Required Qualifications and Experience | Educational QualificationsGraduate degree in Engineering Computer Science Information Technology Information Systems or equivalent. ServiceNow CSA certification will be preferred; CAD or CIS-GRC/IRM exposure will be an added advantage. Experience3-5 years of total IT experience with hands-on development/configuration experience in ServiceNow or related enterprise workflow platforms. Exposure to ServiceNow TPRM GRM/GRC IRM risk compliance audit or vendor risk processes will be preferred. Core Functional / Technical SkillsServiceNow scripting Java development experience JavaScript basic Glide APIs Business Rules Script Includes Client Scripts UI Policies Flow Designer Workflow ACLs notifications scheduled jobs and debugging. Additional SkillsREST/SOAP API concepts JSON/XML import sets transform maps data loads reports and dashboards. MID Server understanding will be an added advantage. Behavioral CompetenciesBasic understanding of third-party risk management governance/risk/compliance workflows control testing issue management policy compliance audit process and IT compliance controls. |
Required Experience:
Manager
Employment Type : Full-Time
Experience: years
Vacancy: 1
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Unit Manager ITSenior Unit Manager IT • Pune, Maharashtra, India