| Job Purpose | To achieve Debt Management Services targets of the Respective Branch assigned ensuring meeting PI Targets. Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. |
| Duties and Responsibilities | Achieve collections target by visiting customers/ performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and legal guidelines are complied with while repossessing with the do timely allocation of the cases of the team be Profecient in excel. Daily tracking of the performance of the team accurate records of customer interactions and escalations promptly and effectively to resolve DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection and grooming of his direct reportee to enhance and polish their skill a team of collection officers to achieve overall problems encountered during the collection average collection reports to monitor and improve collection Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. |
| Required Qualifications and Experience | Achieve collections target by visiting customers/ performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and legal guidelines are complied with while repossessing with the do timely allocation of the cases of the team be Profecient in excel. Daily tracking of the performance of the team accurate records of customer interactions and escalations promptly and effectively to resolve DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection and grooming of his direct reportee to enhance and polish their skill a team of collection officers to achieve overall problems encountered during the collection average collection reports to monitor and improve collection Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. |
Required Experience:
Manager
Deputy Area Manager Debt Management Services SME • Ahmedabad, Gujarat, India
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