SAP Integration Customer Support Consultant-PI / PO / CPI -Shift

Head Hunter India is seeking experienced Enterprise Integration Consultants in Customer Support to join our team for a shift-based role. The ideal candidate will possess a strong background in SAP PI/PO/CPI, exceptional communication skills, and a proven ability to provide expert support for complex integration landscapes.

Key Responsibilities

• Manage and resolve customer support inquiries related to SAP PI/PO and SAP Integration Suite (Cloud Integration - CPI) in a shift environment.
• Apply strong knowledge of integration principles and consultancy skills to translate business requirements into technical IT solutions.
• Utilize hands-on experience in integrating SAP and non-SAP systems across A2A (Application-to-Application) and B2B (Business-to-Business) scenarios.
• Leverage in-depth technical, functional, and architectural expertise in integrating SAP PI/PO products and CPI with non-SAP applications using various technologies, including but not limited to:
• ALE-IDocs, EDI, RFC, XI, HTTP, IDOC, JDBC, File/FTP, SOAP, Mail, REST, JMS.
• Demonstrate expert-level proficiency in programming User Defined Functions (UDF) in Message Mapping and implementing Lookups (RFC, SOAP, JDBC) in UDF or standard functions.
• Exhibit proficiency in ccBPM (cross-component Business Process Management) and RWB (Runtime Workbench).
• Possess extensive knowledge of Java, WS-RM, Service-Oriented Architecture (SOA), NWA (NetWeaver Administrator), iFlow, NW BRM (NetWeaver Business Rules Management), and BPM (Business Process Management).
• Apply strong experience using NWDS (NetWeaver Developer Studio) for development tasks.
• Manage connectivity using ABAP Proxies: Inbound Proxy and Outbound Proxy.
• Apply solid middleware knowledge and web service skills.
• Possess a good understanding of REST API and Web Services.
• Utilize experience in integrating with main SAP backend systems (SAP ERP, SAP S/4HANA, SAP S/4HANA Cloud).

Skills

• Excellent English Communication skills, both verbal and written, for clear and effective client interaction.
• Quick Learner with the ability to adapt to new tools and technologies and evaluate their test applicability.
• Team Player with strong technical, analytical, and communication skills, coupled with a client-driven mindset.
• Possess a bright mind and the ability to understand a complex platform.
• Ability to understand technical/engineering concepts and to learn integration product functionality and applications rapidly.
• Demonstrated user-focused technical writing ability, capable of communicating complex technical concepts clearly and effectively.
• Strong analytical and problem-solving skills.
• Ability to work independently in a dynamic environment.
• Ability to work on multiple complex projects simultaneously.
• Strong interpersonal communication skills, effectively communicating in one-to-one and group situations.

Qualifications

• Experience: At least three years of previous experience in a similar role, with proven experience using SAP PI, SAP PO, or SAP Cloud Integration (CPI).
• Education: A Bachelor's degree in Computer Engineering or a related field is desirable.

Additional Desired Skills:

• Experience with any API Management Platform.
• Experience with any other non-SAP iPaaS (e.g., Boomi, SnapLogic, Apache Camel, etc.).
• Good understanding of CI/CD concepts.
• Affinity with any integration platform/software like Boomi, SAP Cloud Integration, or SnapLogic is desirable.

Skills Required
Abap, Communication Skills, Java, Soa, Cloud Integration