Workday Analyst HRIS

Overview

Responsibilities:

Job Description Summary

Job Description:

Job Summary

We are seeking a skilled Workday Functional Analyst / Workday Consultant (2 - 8 years' experience) to support and enhance our in-house Workday HCM application. The role involves managing day-to-day production support activities, resolving tickets, and ensuring smooth system operations.

Key Responsibilities

Provide end-to-end production support for Workday HCM modules.

Handle and resolve day-to-day support tickets, incidents, and service requests within SLA timelines.

Troubleshoot system issues, perform root cause analysis, and implement solutions.

Support business users with functional queries and system navigation.

Maintain data integrity and ensure compliance with HR processes.

Design and deliver custom reports, dashboards, and analytics using Workday reporting tools

Support ad-hoc reporting requests and analyze HR data to support business decisions.

Collaborate with cross-functional teams (HR, IT, vendors) for issue resolution and enhancements.

Perform configuration changes, testing, and deployments as required.

Document processes, solutions, and knowledge articles.

Required Skills & Qualifications

2-8 years of Workday functional support experience

Strong functional knowledge of Workday HCM.

Experience in production support and ticket management.

Exposure to modules such as Core HCM, Business Process Framework, Absence, Benefits, Compensation, Payroll etc.

Good analytical, troubleshooting, and communication skills.

Ability to work in a fast-paced, support-oriented environment.

Preferred Qualifications

Workday HCM certification (nice to have).

Experience handling incident management tools (e.g., ServiceNow, Jira).

Qualifications

Bachelors - Information Technology
Skills Required
Servicenow, Workday Hcm, Compensation, Benefits, Production Support, Business Process Framework, Payroll, Jira