Account Manager

We are looking for an Accounts Manager – Head Office to manage end-to-end accounting operations supporting our e-commerce and retail distributor channels. The role involves maintaining accurate books of accounts for multi-channel sales operations, managing distributor receivables, ensuring GST compliance across channels, and coordinating closely with Sales, operation, and other teams. The ideal candidate should have hands-on SAP experience and prior exposure to e-commerce and distribution channel accounting in FMCG or retail environments. Key Responsibilities Financial Management & Accounting - Maintain accurate books of accounts for e-commerce and retail distributor channel operations. - Ensure timely recording of all financial transactions related to sales and channel-specific expenses. - Monitor channel profitability and operational costs; analyze and report variances to management. - Manage and reconcile distributor accounts, trade receivables, and payment collection tracking. - Implement strong internal controls for channel transaction management and expense tracking. GST & Tax Compliance - Ensure comprehensive GST compliance across all sales channels (e-commerce, distributors, direct retail). - Manage GST classification for different product categories and sales channels. - Oversee Input Tax Credit (ITC) reconciliation and optimization across channels. - Support GST return data validation (GSTR-1, GSTR-2, GSTR-3B) across channel transactions. - Ensure compliance with TDS and other statutory requirements. - Support GST audits, assessments, and statutory filings related to channel operations. - Maintain accurate documentation for compliance and audits. Vendor & Distributor Coordination - Verify purchase and distributor invoices for GST accuracy and ensure proper accounting. - Coordinate with Sales and Channel Management teams for proper documentation and compliance. - Support distributor billing, payment terms, and settlement processes. - Monitor credit notes, returns, and allowances across channels. E-Commerce Platform Management - Manage accounting for e-commerce platform transactions (marketplace, own website). - Reconcile e-commerce platform statements with accounts records. - Track platform charges, commissions, and promotional expenses. - Ensure proper GST treatment for different e-commerce transaction types. - Coordinate with digital marketing and sales on promotional spend tracking. Team Supervision & Process Management - Supervise accounts executives and channel accounting staff. - Provide guidance, training, and ensure timely completion of accounting activities. - Ensure adherence to company financial policies and procedures. - Prepare financial reports and MIS for channel performance analysis. - Drive process improvements and standardization in channel accounting. Qualifications - CMA / MBA (Finance) / CA Inter / M.Com / B.Com Experience - 5–8 years of accounting experience with mandatory exposure to multi-channel sales operations, e-commerce, or distribution channel accounting. - Preferred experience in FMCG, retail, or e-commerce companies with distributor and online sales channels. Must-Have Skills - Strong GST knowledge and hands-on compliance experience across multiple sales channels (MANDATORY) - SAP working knowledge (MANDATORY) - Strong understanding of multi-channel accounting (e-commerce, distributor, direct retail) - Experience with distributor receivables management and trade credit control - Knowledge of e-commerce platform accounting and reconciliation - Knowledge of TDS compliance - Ability to coordinate with cross-functional teams (Sales, Logistics, Digital, Channel Management) Preferred Skills - Experience with marketplace platforms (Amazon, Flipkart, etc.) - Knowledge of distribution channel dynamics and trade practices - Experience in FMCG or retail sector - Familiarity with inventory management systems and warehouse operations - Understanding of e-commerce tax implications