At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
Were seeking a Team lead for our Delivery this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.
Title:Team Lead
Location: Lucknow UP
Essential Functions
- Working with the Center manager to ensure smooth functioning of the operations
-Executing the delivery process from delivery station to customer address
- Ensure enough bandwidth in delivery team to ensure peak time delivery management
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement
Essential Skills
- Strong execution skills Action oriented go getter
- Resourceful to identify the way to get things done using limited resources
Analytical Skills: Effectively analyses and interpret information identifying & validating the key facts including reviewing alternatives to determine advantages and associated risks.
Key job responsibilities
Defining building and executing the delivery process from delivery station to customer address
Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management
Engage closely with the delivery team including associates developing and maintaining a highly motivated and performance driven team.
Continuously improve the delivery process and attain a sustained level of delivery performance through process and training improvements. Initiates improvements to enhance quality standards reduce waste and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve performance
Implement the formal process control and process improvement mechanisms such as Kai zen.
A day in the life
Strong leadership capabilities and people management skills - Ability to work under pressure situations
Good communication skills. Ability to communicate and explain to individuals & the team what needs to be achieved for the Delivery Center /Amazon to achieve its objectives.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs.
Analytical Skills: Effectively analyses and interpret information identifying including reviewing alternatives to determine advantages and associated risks.
- 1 years of customer-facing environment warehousing logistics or manufacturing experience
- Bachelors degree
- Speak write and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Experience in customer-facing environment warehousing logistics or manufacturing
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type : Full-Time
Experience: years
Vacancy: 1
