Job Description:
Role Overview:
We are seeking an experienced Director ServiceNow Platform & Practice to lead platform strategy, architecture, and delivery within large, complex, and highly regulated environments. The ideal candidate will bring deep expertise in ServiceNow along with strong leadership in driving enterprise-scale implementations and AI-led transformations.
Key Requirements:
- Candidates must be from US-based Captive organizations.
- 10+ years of hands-on experience with ServiceNow platform.
- Strong experience working in large, complex, and regulated environments.
Key Responsibilities:
- Provide hands-on architectural leadership to design and scale the ServiceNow platform across modules.
- Ensure secure, scalable, and standardized platform architecture.
- Drive adoption and implementation of ServiceNow Now Assist and enterprise AI capabilities, especially in IT Operations and Service Management.
- Lead platform strategy, governance, and best practices across the organization.
- Collaborate with cross-functional teams to align ServiceNow capabilities with business objectives.
Preferred Skills:
- Experience in ITSM, ITOM, and enterprise service management.
- Strong exposure to AI/automation within ServiceNow ecosystem.
- Proven leadership in managing large teams and stakeholders.
SeviceNow Director • Gurugram
Job Description</p> <p>What You’ll Do</p> <ul> <li>Lead end-to-end execution of early-stage and Series A fundraises</li> <li>Independently source and... Show more
Client - One of the Top Players in it's domain with over $650Mn Revenue.In this role, you will lead strategic, data & AI driven initiatives across lead generation, customer insights, .In this l... Show more
