Serve as singular point of contact (SPOC) for operations and issues pertaining to product quality, food safety and production efficiency
Serve as HACCP team lead and set up the production facility to be eligible for HACCP & FSSC22000 certification
Build a process oriented culture of ‘continuous improvement’ to ensure targets related to the following are achieved :
Production capacity & productivity targets
Customer satisfaction in product quality & delivery
Food safety, hygiene and GMP
Maintenance efficacy
Employee satisfaction
Areas of Responsibility
Production
Ensure purchase orders received from customers (outlets, institutions, etc.) are delivered on time following all set procedures
Plan and schedule weekly production ensuring raw materials are stocked and resource allocated efficiently (raw materials, labels, packaging available & stocked, staffing allocated, etc.)
Build efficiency & productivity in production capacity through complete understanding of daily activities & demand forecasting through communication with relevant stakeholders
Follow through delegated responsibilities to supervisors and workers are carried out in a proficient manner
Ensure customer issues related to delivery, quality, complains are resolved promptly
Quality & Safety
Ensure GMP, food safety & hygiene are enforced in all areas of factory
Assist with drafting, training, implementing & enforcing Standard Operating Procedures
Maintain an up to date product specification sheet for all products
Maintain supplier specification & testing records
Active part of HACCP team to ensure accreditation and implementation timelines are met
Identify gaps in food safety & hygiene through regular mock recalls & internal audits and set measures & controls to ensure gaps are filled
Assist with presenting root cause analysis & preventive methods to management when issues related to quality, safety, hygiene & productivity arise
Liaises with external auditors to ensure activities are explained and non conformances are resolved promptly & effectively
Supervision & Training
Provide training to staff in all areas to ensure productivity targets are achieved, food safety, GMP & hygiene is followed
Complete hands on understanding of all unit operations pertaining to production & factory and train staff
Testing
Ensure analytical tests for raw materials and finished goods are performed for every batch
Maintenace
Ensure all equipment are functioning through implementing periodic maintenance duties
Coordinate with maintenance & service teams to promptly resolve breakdowns
Reporting
Report daily report to the management at the end of every day
Education & Experience
B.Tech in Food Science & Technology or related discipline preferred
3+ years of experience in a production planning, QA, QC role preferably in ice cream / dairy.
Proven successful experience in food safety programs is essential
Accountable, proactive, excellent communication; team player; motivating, honest
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Manager Manager • Kalyan-Dombivli, IN
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