Team Lead, Conference Business Operations (Tech Admin)

About this role:

Were looking for a highly motivated individual who will be responsible for both executing and supporting the delivery of the critical technologies necessary to provide best-in-class conference experiences.

The Business Operations Team Leader will be responsible for performing setup and configuration tasks ensuring the quality of team deliverables supporting day-to-day team execution and partnering across teams to improve processes and delivery outcomes.

What you will do:

• Set up and configure critical conference technologies delivering evergreen technology availability and best-in-class experiences.
• Perform quality assurance testing data audits investigations and remediation to ensure high-quality outcomes.
• Support day-to-day team delivery ensuring timelines priorities and expectations are met across conferences.
• Review work outputs to ensure accuracy consistency and alignment to standards.
• Act as an escalation point for operational issues and support problem resolution.
• Provide guidance coaching and support to team members to improve performance and execution.
• Support the onboarding and training of new team members on processes and best practices.
• Identify opportunities for process improvements and support implementation of solutions that enhance efficiency and quality.
• Provide visibility into team progress risks and deliverables through regular tracking and communication.
• Collaborate with cross-functional teams to support successful conference delivery.

What you will need:

• 5-7 yrs of experience
• Bachelors Degree or equivalent.
• Strong verbal and written communication skills with attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and ability to handle more complex operational scenarios.
• Experience supporting or guiding others in delivery including coaching or training.
• High level of accountability with ownership of both individual and team deliverables.
• Ability to work independently and as part of a team to deliver high-quality outcomes.
• Strong English verbal and written communication skills.
• Willing to travel up to 5% of the year supporting global conferences.

#LI-SM4

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 20000 associates globally who support over 13000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner youll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. Youll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

Its an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field thats reshaping the way we operate. If youre passionate about AI and want to be part of a team thats guiding the leaders who shape the world Gartner is the place for you.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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Job Requisition ID:111249

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Employment Type : Full-Time
Experience: years
Vacancy: 1