Body & Paint Technical Specialist

We are seeking an experienced Body & Paint Technical Specialist to support the development, standardization, and performance improvement of Body & Paint repair operations across dealer and workshop networks. The role requires strong technical expertise in accident repairs, insurance processes, workshop quality standards, and technical training, with a focus on driving operational excellence and capability development.

Key Responsibilities

• Drive adherence to Body & Paint repair standards, processes, and quality guidelines across dealer and workshop networks.
• Conduct technical audits, assessments, and process reviews to ensure compliance and operational excellence.
• Provide technical coaching, guidance, and on-site support to workshop teams.
• Facilitate technical training and capability development programs for dealers and workshop personnel.
• Collaborate with insurance partners, surveyors, and workshop stakeholders to improve repair quality and process efficiency.
• Support accident repair and insurance-related initiatives, including repair estimation, claim documentation, and damage assessment best practices.
• Analyze operational and business KPIs to identify improvement opportunities and drive corrective actions.
• Support network development, process standardization, and continuous improvement initiatives.
• Prepare performance reports, insights, and recommendations for management review.
• Work closely with internal and external stakeholders to enhance customer experience, repair quality, and business performance.

Required Experience & Skills

• 5+ years of experience in Body & Paint, Collision Repair, Accident Repair, or Automotive Technical Training.
• Strong understanding of Body Repair, Paint Processes, Damage Assessment, and Repair Methodologies.
• Experience working with insurance claims, surveyors, repair estimations, and accident repair workflows.
• Hands-on experience as a Technician, Trainer, Technical Specialist, Supervisor, or Workshop Leader in the Body & Paint domain.
• Proven experience in technical training, dealer capability development, coaching, or network support.
• Strong knowledge of workshop quality standards, repair compliance, and process improvement.
• Excellent communication, presentation, stakeholder management, and analytical skills.
• Ability to work collaboratively with dealers, insurance partners, workshop teams, and internal stakeholders.

Preferred Background

• Automotive OEM, Dealer Network, Collision Repair, or Body & Paint Technical Training experience.
• Candidates who have progressed from technical/shop-floor roles into technical training, consulting, or network development functions.
• Engineering or equivalent technical qualification preferred.

Important Note

This role is focused on technical expertise, training, network development, and process excellence within the Body & Paint domain. Candidates primarily from general Aftersales Operations, Service Operations, or Bodyshop Operations management backgrounds may not be suitable.

Skills Required
collision , body shop