Job Description :
We are seeking an experienced Network Engineer with 7 to 10 years of expertise in LAN, WAN, SD-WAN, and Firewall technologies.
The ideal candidate will be responsible for providing Level 3 (L3) support, managing enterprise network infrastructure, troubleshooting complex network issues, and ensuring the availability, security, and performance of network services.
This role requires strong hands-on experience in network operations, firewall administration, incident resolution, and infrastructure optimization within large-scale enterprise environments.
Key Responsibilities :
- Provide Level 3 (L3) support for enterprise LAN, WAN, and SD-WAN environments.
- Manage, monitor, and maintain network infrastructure to ensure high availability and optimal performance.
- Administer and support firewall platforms, including policy management, rule optimization, and security compliance.
- Troubleshoot and resolve complex network, connectivity, routing, switching, and security-related issues.
- Perform root cause analysis for critical incidents and implement preventive measures.
- Support network design, implementation, upgrades, and infrastructure enhancement initiatives.
- Monitor network performance and proactively identify capacity, reliability, and security concerns.
- Collaborate with cross-functional teams, vendors, and service providers to resolve infrastructure issues.
- Ensure adherence to network security standards, governance policies, and operational procedures.
- Maintain network documentation, configurations, topology diagrams, and support records.
- Participate in change management, patching, maintenance activities, and disaster recovery planning.
- Provide technical guidance and support during major incidents, escalations, and production outages.
Required Skills & Experience :
- 7 to 10 years of experience in Network Engineering, Network Operations, or Infrastructure Support.
- Strong hands-on experience with LAN, WAN, and SD-WAN technologies.
- Extensive experience providing L3 support for enterprise network environments.
- Strong expertise in firewall administration, configuration, troubleshooting, and policy management.
- Deep understanding of routing and switching protocols.
- Experience troubleshooting complex network performance, connectivity, and security issues.
- Knowledge of network monitoring, diagnostics, and performance management tools.
- Experience with incident management, problem management, and root cause analysis.
- Strong understanding of network security principles and best practices.
- Experience working in enterprise-scale, multi-site network environments.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Strong communication and stakeholder management capabilities.
(ref:hirist.tech)