Talent.com
SalesHandy
Technical Product Manager, Email Deliverability & Infrastructure at SaleshandySalesHandy • Ahmedabad, India
Technical Product Manager, Email Deliverability & Infrastructure at Saleshandy

Technical Product Manager, Email Deliverability & Infrastructure at Saleshandy

SalesHandy • Ahmedabad, India
30+ days ago
Job description
About The Role

You'll own the deliverability surface of Saleshandy's product. That's the layer that decides whether a customer's cold email actually lands in the inbox or not. It sits between our sending infrastructure (the engineers operating MTAs, which are the server systems that actually send the email, plus IP pools and warmup systems) and our customers (sales teams who don't want to think about SPF records but care a lot about reply rates). Your job is to translate one to the other and ship the product surface that makes deliverability legible and actionable for them.

This is a product role, not an engineering role. You'll partner with the deliverability engineering pod, but you won't be writing the code that sends the email. You will be the person who can read a raw SMTP transaction, diagnose why a campaign tanked, and turn that diagnosis into a feature.

The hardest part of this role is the depth gap. Deliverability is one of the most technical product domains in SaaS, and customers will ask questions that 80% of PMs can't answer. You need to be the 20%.

Typical candidates have 2-4 years of experience in a technical product, infrastructure, or deliverability-adjacent role. We hire on demonstrated technical fluency, not tenure or degree.

What You'll Do

  • Own the deliverability product roadmap: inbox-placement testing, domain warmup, blacklist monitoring, SPF/DKIM/DMARC setup wizards, sender-reputation dashboards, and the diagnostic tools customers use when something goes wrong.
  • Read the data yourself. Pull Google Postmaster Tools and Microsoft SNDS feeds, read DMARC aggregate reports, debug a failing SMTP handshake from log lines.
  • Run a weekly user-research loop with heavy senders and the customer-success deliverability specialists. Turn the patterns you hear into shipped product changes.
  • Sit in the room when there's a deliverability incident (an IP pool gets a complaint spike, a domain ends up on a major DNSBL, a mailbox provider tightens a filter). Co-own the response with infra engineering and translate the technical reality into customer-facing communication.
  • Define and track the deliverability metrics that matter: inbox-placement rate, sender score, complaint rate, bounce rate, deliverability-driven churn, and deliverability-related ticket volume.
  • Use AI tools (Claude Code, Cursor, and similar) as a daily part of how you research protocols, draft specs, debug logs, and analyze data. Speed and technical depth compound when AI is in the workflow.

What We're Looking For, Must Have

  • Strong SMTP and IMAP protocol fluency. You can read a raw SMTP transaction, explain what each command and response means, reason about MX records and message routing, and debug a failed handshake from logs. This is the one technical area we will not train from scratch.
  • Demonstrable computer-science or technical-systems fundamentals. By degree (IT or CS), structured coursework, certifications, or a portfolio of technical work. Degree path matters less than whether you can think in protocols and systems.
  • A curiosity bias toward how email actually works under the hood. You've already gone down the rabbit hole on at least some of: SPF / DKIM / DMARC, Postmaster Tools, sender reputation, or IP warmup. You won't know all of it, but you've started.
  • Direct user-research muscle. You've personally talked to users (or beta testers, classmates, customers in a previous role), synthesized what you heard into a shipped change, and can show the line from a conversation to a release.
  • AI-fluent in your daily work. You already use Claude Code, Cursor, or comparable tools to research, draft, analyze, and ship faster, and can describe specific workflows where AI compressed your cycle time.

What We're Looking For, Nice To Have

  • Working familiarity with sending infrastructure (IP pools shared vs dedicated, MTAs like Postfix or Haraka or PowerMTA, warmup curves, throttling).
  • Hands-on with SPF, DKIM, DMARC, or BIMI setup for any domain, even a personal one.
  • Has read Google Postmaster Tools or Microsoft SNDS data for a real sending domain.
  • Comfort writing SQL or pulling data from product-analytics tools without an analyst.

The product surface you'll own

The deliverability layer of Saleshandy: domain and IP warmup, inbox-placement testing, blacklist and reputation monitoring, SPF/DKIM/DMARC configuration flows, the deliverability diagnostic and reporting surface that customers see, and the internal tooling the customer-success deliverability specialists use to help customers. Your day-to-day touches raw protocol logs, Postmaster Tools and SNDS data, customer support transcripts, and the experimentation tooling.

About The Team

You'll join Saleshandy's product org and embed at the seam between the deliverability engineering pod (the team running the sending infrastructure) and the customer-success deliverability specialists (the team helping customers debug their sending). You'll partner closely with the Outreach Growth PM since deliverability gates everything the Outreach product ships. The next two quarters are focused on three things: lifting inbox-placement metrics on Saleshandy's sending pools, shipping the customer-facing deliverability diagnostic surface, and reducing the volume of deliverability-related support tickets.

Why this role

Purpose: Deliverability is the silent factor that decides whether every Saleshandy customer's outreach campaign works or not. A 5% lift in inbox placement across the platform is more revenue impact than most product features will ever ship. Owning this layer means owning the thing that everything else depends on.

Growth: Deliverability is one of the most defensible specializations in SaaS product management. The pool of PMs who genuinely understand SMTP, email auth, and mailbox-provider behavior is tiny, and the demand from every email-sending company on the planet is large. One to three years of focused depth here sets you up for senior TPM and Head-of-Deliverability roles for the rest of your career.

Motivators: This role is built for someone who'd rather spend an afternoon reading an RFC than skim a '10 PM frameworks' Medium post. If you find it satisfying that a single misconfigured DKIM record can tank a million-dollar campaign and you want to be the person who finds it, this is your seat.
Skills Required
Sql, SPF
Create a job alert for this search

Technical Product Manager, Email Deliverability & Infrastructure at Saleshandy • Ahmedabad, India

Similar jobs

Growth & Lead Generation Manager (Remote)

First Choice Business Debt SolutionsAhmedabad, Republic Of India, IN
Remote

First Choice Business Debt Solutions is dedicated to helping small businesses, particularly Construction, Trade, and Trucking companies, overcome financial hardships caused by Merchant Cash Advance... Show more

 • Promoted

Key Accounts Manager - Ecom / Qcom

Iscon Balaji FoodsAhmedabad, Republic Of India, IN

We are looking for an experienced and data-driven E-Commerce Manager to lead and optimize our online business across marketplaces and D2C websites.The ideal candidate will manage key.Manage relatio... Show more

 • Promoted

Product Specialist-Mutual Fund Sales

Avani ConsultingAhmedabad, Republic Of India, IN

To promote all the product line of Mutual Fund.To up sell Mutual Fund products to Retail/HNI Clients.To generate fresh leads and acquire clients through reference to shore up the clientele.To achie... Show more

 • Promoted

Government Sales Manager

HOF FURNITURE PVT. LTDAhmedabad, Ahmadabad (district); Gujarat, IN

The Government Manager will lead HOF's engagement with government departments, PSUs, and institutional buyers by driving strategic partnerships, securing tenders, ensuring procurement compliance, a... Show more

 • Promoted

Sales Engineer

dataPARCAhmedabad, Republic Of India, IN

The Sales Engineer role is a crucial piece to driving additional business through sales channels, as well as direct.The primary responsibilities include providing technical support for dataPARC’s p... Show more

 • Promoted

Credit Risk Analytics & Product Management

EliteRecruitmentsAhmedabad, Republic Of India, IN

We are seeking an experienced and analytically driven professional to head the credit product and policy design, launch and management of our embedded finance portfolio as the Director, Credit Poli... Show more

 • Promoted

Loyalty Program Manager

LoyyalAhmedabad, Republic Of India, IN

Loyyal is a leader in loyalty innovation, delivering an Enterprise SaaS Suite powered by patented blockchain technology.The company focuses on transforming the loyalty industry through greater effi... Show more

 • Promoted

Technical Project Manager – Isv & Integration Delivery

Cloud 9 ERP SolutionsAhmedabad, Republic Of India, IN

We’re looking for a hands-on Technical Project Manager to drive delivery of custom ERP solutions, integrations, and internally developed ISV products.This is not a coordination-only role.You will o... Show more

 • Promoted

Account Manager

TestGrid.ioAhmedabad, Republic Of India, IN

The Account Manager (AM) will be the primary owner of commercial health, revenue retention, and account expansion at TestGrid.This role bridges the gap between customer business goals and company r... Show more

 • Promoted

Business Development Manager - Direct Sales

LoyyalAhmedabad, Republic Of India, IN

Loyyal is a leader in loyalty innovation, offering an Enterprise SaaS Suite powered by patented blockchain technology.The company focuses on transforming loyalty programs by increasing efficiency, ... Show more

 • Promoted

Intrinsic Reliability Head - Semiconductor

Tata ElectronicsAhmedabad, Republic Of India, IN

Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.I... Show more

 • Promoted

Sales Manager-B2B (FMEG)

Torrent Electricals LimitedAhmedabad, Ahmadabad (district); Gujarat, IN

Lead, strategize, and drive the overall business growth of the branch in the B2B segment across wires, Switches, Switchgears and electrical solutions.Establish the branch as a high performance busi... Show more

 • Promoted

Product Specialist-Mutual Fund sales

Avani ConsultingAhmedabad, Gujarat, India

To promote all the product line of Mutual Fund  To up sell Mutual Fund products to Retail/HNI Clients  To generate fresh leads and acquire clients through reference to shore up the clientele ... Show more

 • Promoted

Sales Manager-B2b

Torrent Electricals LimitedAhmedabad, Republic Of India, IN

Lead, strategize, and drive the overall business growth of the branch in the B2B segment across wires, Switches, Switchgears and electrical solutions.Establish the branch as a high performance busi... Show more

 • Promoted

Sales Manager – Utility‑scale Bess

HoymilesAhmedabad, Republic Of India, IN

Develop and execute local sales strategies for utility-scale battery energy storage systems (BESS), achieve annual sales and project target goals in india market.Identify potential large-scale ener... Show more

 • Promoted

Credit Risk Analytics & Product Management

Adani IndiaAhmedabad, Republic Of India, IN

Job Summary: We are seeking an experienced and analytically driven professional to head the credit product and policy design, launch and management of our embedded finance portfolio as the Director... Show more

 • Promoted

Business Development Manager

DEONICS TECHNOLOGIES PRIVATE LIMITEDAhmedabad, Republic Of India, IN

DEONICS TECHNOLOGIES PRIVATE LIMITED provides a broad range of technology services that help businesses manage and optimize their IT infrastructure.The company’s offerings include software and web ... Show more

 • Promoted

Customer Success Manager

TestGrid.ioAhmedabad, Republic Of India, IN

Job Title: Customer Success Manager.The CSM will play a critical role in ensuring customer satisfaction, product adoption, and long-term success.This role requires a strong blend of technical exper... Show more