Sr. Principal, Infra services AI and Agentic specialist

About Northern Trust:

Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

Sr. Principal Infra services AI and Agentic specialist
Pune

About the Role
As part of our Infrastructure Services team you will build / implement production-grade AI and machine learning solutions that improve infrastructure engineering and operations. This is a hands-on engineering role focused on designing developing integrating and operating AI-powered capabilities that drive automation resilience observability and service efficiency across a complex enterprise infrastructure estate.

As an Applied AI/ML Engineer within Infrastructure Services you will work closely with infrastructure engineering operations platform security and product teams to deliver AI-enabled solutions that solve real operational problems. You will build and maintain backend services AI workflows copilots retrieval and orchestration pipelines and automation components using modern Python-based engineering practices and Azure AI services. The role requires strong software engineering fundamentals experience integrating LLM and ML capabilities into enterprise systems and the ability to take solutions from prototype to production with proper testing observability governance and lifecycle management.

Key Responsibilities

• Design build and deploy AI-powered applications services and automation workflows for infrastructure operations using Python APIs and cloud-native engineering patterns.
• Develop LLM-based copilots agentic workflows and retrieval-augmented solutions that support incident response knowledge discovery operational triage service requests and engineering productivity.
• Build and integrate AI components using frameworks and services such as LangChain LangGraph Azure AI Foundry Copilot Studio and related Azure AI capabilities based on solution fit and enterprise standards.
• Engineer robust backend services and APIs using Python FastAPI Flask and data-processing libraries to connect AI solutions with infrastructure platforms operational tools and enterprise data sources.
• Own the end-to-end software delivery lifecycle including solution design coding code reviews unit testing integration testing deployment release management and production support.
• Implement observability tracing logging evaluation and performance monitoring to ensure AI solutions are reliable measurable debuggable and supportable in production.
• Partner with infrastructure SMEs operations teams and product stakeholders to translate operational problems into scalable AI and automation solutions with clear business and engineering outcomes.
• Apply engineering best practices for secure and responsible AI including access controls data handling governance guardrails prompt and workflow design and operational risk management.
• Optimize solutions for latency throughput quality and cost and continuously improve them based on production telemetry user feedback and evolving business priorities.
• Collaborate effectively with global engineering teams to deliver reusable platforms shared services and production-ready AI capabilities across multiple infrastructure domains.

Required Qualifications Capabilities and Skills

• 15 years of experience in enterprise technology infrastructure engineering or automation with at least 5 years of hands-on experience designing and building AI/ML or GenAI solutions for real-world business or operational use cases.
• Strong understanding of enterprise infrastructure across compute storage networking identity observability and operations in hybrid and multi-cloud environments.
• Hands-on experience with AI orchestration and application frameworks such as LangChain LangGraph Semantic Kernel or similar frameworks for building production AI workflows and agentic systems.
• Hands-on experience with Microsoft AI platforms and services such as Azure AI Foundry Azure OpenAI Copilot Studio and related Azure services used to develop secure and operationalize enterprise AI solutions.
• Strong software engineering background with proficiency in Python and practical experience with FastAPI Flask Pandas REST APIs testing frameworks version control and CI/CD practices.
• Bachelors degree in Computer Science Information Technology Engineering or equivalent practical experience; experience with TensorFlow model integration patterns evaluation frameworks and production observability is a strong advantage.

Working with Us:

As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About Our Pune Office

The Northern Trust Pune office established in 2016 is now home to over 3000 employees. The office handles various functions including Operations for Asset Servicing and Wealth Management as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to 2024 they volunteered more than 10000 hours into the communities where they live and work. Learn more.

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1