| Role & Responsibilities: Utilize your in-depth knowledge of Adobe Experience Manager to create update and manage web pages components and templates. Troubleshoot and resolve content-related issues optimizing the user experience across various devices and platforms. Collaborate with product marketing business lines UX and Search Engine Optimization peers to create world-class customer experiences. Work in a cross-channel environment publishing content for desktop/laptop and mobile devices/App. Assist in gathering requirements and assessing content authoring needs of a given project. Update content logs copy documents and other documentation systems. Provide strategic content recommendations and writing/editing support for product managers and business lines and other content stakeholders. Ensure professional-quality content for secure online/mobile banking interfaces responsive websites mobile apps online lead/application forms marketing pages and other cross-channel websites. Analyze and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct. Write and edit a variety of digital content as needed including marketing pages informational content navigational elements form field labels and messaging error messages contextual help alert messages and FAQs. Participate as an observer in user interviews and usability. Work with development and other internal team members on project implementation and launch activities including stand-up meetings defect resolution acceptance testing etc. Basic Qualifications Bachelors degree or equivalent work experience. Prior experience authoring content for an enterprise website. Three or more years of CMS content authoring experience. Preferred Skills/Experience 3 years of professional experience authoring and writing for websites mobile apps software or other digital platforms; transactional. Strong interactive writing/editing skills. Experience collaborating with large teams using outstanding communication skills. Experience successfully executing and balancing multiple projects and tasks. Demonstrated ability to write clear compelling content that adheres to style guidelines and is substantially error-free. Attention to detail especially as it relates to complex customer interactions and compliance-mandated content. Experience working with multiple stakeholders in a fast-paced deadline-driven environment with proven ability to respond flexibly to changing priorities. Ability to problem-solve and work independently when necessary. Expert in Microsoft Office and JIRA. Experience with Adobe CMS content authoring wireframes and design/prototyping software. Experience working with UX product and SEO teams. Preferred Skills/Experience Strong organizational interpersonal and team building skills - Effective verbal written and presentation skills - Agility in thinking and delivery along with proven ability to take direction in support of company goals - Strong decision-making and problem-solving skills - Ability to delegate and successfully manage multiple projects and assignments that are completed on time and on budget - Proficient computer navigation skills using a variety of software packages. Skills AEM Content / Content / Content / Creator write / edit / publish / created / authored |
RITM0437563-Website AEM Developer • Gurgaon, Haryana, India
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