Project Overview :
Northern Trust is seeking a strategic and hands-on Senior Engineer to lead the End User Computing (EUC) team with a focus on MacOS and iOS platforms. The role will manage enterprise-level MDM and MAM infrastructure, integrate JAMF and Microsoft Intune, and deliver seamless digital workspace solutions for both on-site and remote employees.
Role & Responsibilities :
The Senior Engineer will :
- Evaluate, install, integrate, and monitor Apple devices and related software in a multi-vendor environment.
- Ensure compliance with organizational controls, standards, and policies.
- Design and deliver scalable, secure, and efficient EUC solutions.
- Lead device lifecycle management for macOS and iOS platforms, including deployment,
patching, and upgrades.
Support MDM / MAM environments with JAMF and Microsoft Intune.Troubleshoot issues across MacOS / iOS, networking, Active Directory, and Azure AD.Collaborate with IT operations, security, and business teams to enhance user productivity.Document solutions and processes, ensuring adherence to ITSM models.Mentor junior engineers and foster a team-oriented, problem-solving culture.Must-Have Skills :
7+ years of experience in managing and supporting MacOS / iOS environments.Hands-on expertise in MDM / MAM solutions (JAMF, Microsoft Intune).Strong knowledge of Active Directory, Azure AD, and Group Policy Objects (GPO).Solid understanding of networking fundamentals and enterprise security best practices.Experience in multi-vendor IT environments.Knowledge of conferencing platforms (Zoom, Teams, WebEx, etc.).Familiarity with ITSM models (e.g., ServiceNow, Remedy).Nice-to-Have Skills :
Experience with Office 365 suite administration.Exposure to Azure DevOps (ADO).Strong written and verbal communication skills.Ability to manage multiple priorities and projects :Bachelors degree in Computer Science, Engineering, or related discipline (or equivalent Candidate Traits :Proactive, enthusiastic, and collaborative team player.Strong analytical and problem-solving skills.Ability to communicate effectively across all levels of the organization.Capable of leading initiatives and motivating teams to meet goals.(ref : hirist.tech)