Sr Specialist, Global People Operations

What You'll Do: This role supports both the New Hire lifecycle and key Talent Management processes, ensuring a seamless and high-quality experience for employees, managers, and People & Culture partners. In addition to executing onboarding and pre-hire processes, this role contributes to the operational delivery and continuous improvement of talent programs such as performance cycles. This role is expected to build foundational knowledge of talent management processes and systems while identifying opportunities to improve accuracy, efficiency, and employee experience. What Your Responsibilities Will Be: - Execute end-to-end onboarding and pre-boarding processes, ensuring new hires complete required tasks accurately and on time. - Serve as a primary point of contact for new hires, providing clear guidance and support throughout the onboarding experience. - Partner with Talent Acquisition to resolve hiring and onboarding issues, ensuring a smooth transition from candidate to employee. - Perform position management and employee data updates in Workday, ensuring accuracy and alignment with company policies. - Audit new hire records and documentation to ensure data accuracy and that all required documents are correctly stored in the employee document management system. - Provide backup support for Talent Management processes (for example, performance cycles) to ensure continuity and consistent execution. - Execute operational processes related to talent management programs, such as performance cycles ensuring accuracy and timeliness in Workday. - Support the administration of performance review cycles, including system support, employee/manager guidance, and issue resolution. - Maintain and update process documentation and knowledge content to ensure clarity and consistency. What You'll Need to be Successful: Required Qualifications - Undergraduate degree or equivalent practical experience, with 2+ years of experience in HR, People Operations, or a related field. - Experience supporting onboarding, HR operations, or employee lifecycle processes. - Hands-on experience using HR systems such as Workday or similar platforms. - Strong attention to detail, with the ability to maintain accurate employee data and documentation. - Ability to follow established processes, apply company policies, and use judgment within defined guidelines. - Strong communication skills, with the ability to support employees and partners clearly and professionally. - Ability to manage multiple tasks and priorities in a structured, deadline-driven environment. Preferred Qualifications - Experience supporting onboarding or new hire processes in a global or multi-country environment. - Exposure to Talent Management or Learning and Development processes. - Experience auditing HR data or maintaining employee records and documentation. - Familiarity with HR case management or ticketing tools. AI Use in Role Avalara is an AI-first company. Employees in this role are expected to use AI to improve productivity, accuracy, and the employee experience. For the People Operations Specialist, New Hires and Talent Management, AI supports onboarding processes, knowledge access, and task efficiency. This role is expected to: - Use AI-enabled tools to support onboarding tasks, answer employee questions, and improve efficiency. - Leverage AI-supported knowledge resources to provide accurate and consistent guidance. - Identify opportunities to use AI to streamline repetitive tasks and improve process accuracy. - Learn and apply AI capabilities responsibly, with attention to data privacy and accuracy. Avalara is an AI-first Company: AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. - You’ll bring experience using AI and AI-related technologies, ready to thrive here. - You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. - You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You: Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara: We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.