Insurance Operations Associate

Skill required Retirement Solutions - New Business Processing Designation Insurance Operations Associate Qualifications Any Graduation Years of Experience 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Tower UK Pension- Business Administration Level CL12 What are we looking for o Graduate in any stream o Experience in the UK Pensions domain preferred o Open to flexible shifts based on business requirements o Good verbal written communication skills o Good typing skills and attention to detail o Good time management skills Ability to work independently o Up to 3 years of experience in UK Pension domain - Business Administration and Claims Processing including Death Claims preferred o Must have experience in New Business Money In Out Benefits Cash Management Recon Payroll Cash Credit Control o Knowledge of MS Office Tools Roles and Responsibilities o Process new pension scheme setups and member enrollments in line with regulatory and scheme-specific requirements o Validate documentation ensure accurate data capture and coordinate with internal teams for onboarding completion o Handle contributions transfers and withdrawals across pension schemes o Review and assess complex insurance claims including death claims to determine coverage and eligibility for payment o Research and verify claims information including policy details claims document validation calculating benefit amount and other relevant documentation o Identify the correct payee or beneficiary to release the claims payment o Ensure timely and accurate allocation of funds to member accounts and investment portfolios o Reconcile incoming and outgoing payments resolving discrepancies with finance and client service teams o Process member benefit claims including retirement death and ill-health payments o Ensure correct calculation of entitlements and compliance with govt and scheme rules o Coordinate with payroll and tax teams for accurate disbursement and reporting o Monitor daily cash positions across pension accounts o Perform reconciliations between bank statements investment platforms and internal records o Investigate and resolve breaks ensuring audit readiness and financial integrity o Support pension payroll runs for regular benefit payments o Ensure accurate tax deductions net payments and timely submission to HMRC o Maintain payroll records and support member queries o Track outstanding contributions and receivables from employers or members o Follow up on overdue payments and escalate persistent issues o Maintain accurate credit control logs and support financial reporting o Completing assigned responsibilities and projects within timelines apart from managing daily BAU Any Graduation About Accenture Accenture is a leading global professional services company that helps the world s leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen services creating tangible value at speed and scale We are a talent- and innovation-led company with approximately 791 000 people serving clients in more than 120 countries Technology is at the core of change today and we are one of the world s leaders in helping drive that change with strong ecosystem relationships We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability Our broad range of services solutions and assets across Strategy Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships We measure our success by the 360 value we create for our clients each other our shareholders partners and communities Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities