Senior ServiceNow Engineer

At Anaplan we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers success and to our Winning Culture.

Our customers rank among the whos who in the Fortune 50. Coca-Cola LinkedIn Adobe LVMH and Bayer are just a few of the 2400 global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas we behave like leaders regardless of title we are committed to achieving ambitious goals and we love celebrating our wins big and small.

Supported by operating principles of being strategy-led values-based and disciplined in execution youll be inspired connected developed and rewarded here. Everything that makes you unique is welcome; join us and lets build whats next - together!

We want you to think big and act ambitious through expressing your authentic best self! Anaplan is looking for a tenaciousSenior ServiceNow Engineerorganization in Gurgaon India. This role demands a comprehensive knowledge of ServiceNow modules exceptional problem-solving skills and the capability to collaborate effectively with cross-functional teams. If youre ready to roll up your sleeves and tackle unique problems that no one else is solving keep reading.

What youll do:

• Manage daily administration of the ServiceNow platform includes routine maintenance patching and upgrades.
• Develop reliable and scalable applications workflows and overall automation streamlining processes improving experience enhancing productivity and enforcing data hygiene.
• Implement and manage integrations with third-party systems.
• Improve development capabilities when possible to accelerate demand delivery while not compromising quality and experience.
• Apply thought leadership to understand dependencies maintain security and ensure performance and stability.
• Maintain instance health by adhering to and carrying out ServiceNow best practices through configuration and development leveraging OOTB features capabilities and configurations wherever possible.
• Promote continuous improvement and implement platform performance optimization strategies to ensure maximum efficiency.
• Maintain compliance and strive for swift controlled adoption of platform upgrades patches and hotfixes.
• Implement reports and dashboards as needed
• Build and maintain technical design and configuration documentation.
• Provide mentoring through example and knowledge sharing.

What youll have:

To be successful in the role you must possess the following skills

• Around 8 years of software development experience with at least 3 years ServiceNow Platform/Product development and implementation experience including JavaScript and XML.
• Experience in REST/SOAP APIs.
• Experience in Virtual Agent and Gen AI capabilities.
• Experience with ServiceNow Platform Products: ITSM ITAM/HAM/SAM CSM ITOM
• Experience with Scoped/Custom Applications Integration Hub and Flow Designer.
• Experience planning and executing ServiceNow Platform upgrades and cloning.
• Bachelors degree in Computer Science Computer Engineering or other related fields or equivalent professional experience.
• ServiceNow Certifications (on latest supported version): Application Developer Certified System Administrator

Our Commitment to Diversity Equity Inclusionand Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce enhances trust with our partners and customers and drives business success. Build your career in a place where diversity equity inclusion and belonging arent just words on paper this is what drives our innovation its how we connect and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued regardless of gender identity or expression sexual orientation religion ethnicity age neurodiversity disability status citizenship or any other aspect which makes people unique. We hire you for who you are and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals mainly through telephone calls emails and correspondence claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not:

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @ email address. Should you have any doubts about the authenticity of an email letter or telephone communication purportedly from for or on behalf of Anaplan please send an email to before taking any further action in relation to the correspondence.

Required Experience:

Senior IC

Employment Type : Full Time
Experience: years
Vacancy: 1