Relationship Manager

Company Description The Real Estate Mall operates in the dynamic property market of Pune, with a presence in key areas such as Baner and Kharadi. The company focuses on connecting homebuyers, investors, and property owners with suitable residential and commercial real estate options. Team members work closely with clients to understand their needs and provide transparent, reliable guidance throughout the transaction process. The Real Estate Mall emphasizes professional service, strong local market knowledge, and long-term client relationships.

Role Description This full-time, on-site Relationship Manager role is based in Pune City, primarily covering the Baner and Kharadi locations. The Relationship Manager will engage with prospective and existing clients, understand their property requirements, and recommend suitable real estate options. Responsibilities include conducting property visits, coordinating with sales and operations teams, maintaining client records, and following up to ensure a smooth end-to-end transaction experience. The role involves handling client queries, providing regular updates on available listings and market trends, and building long-term professional relationships through consistent, service-oriented communication. The Relationship Manager is also expected to support basic documentation, assist in negotiations, and represent the company professionally at meetings and site visits.

Qualifications

• Strong interpersonal, communication, and client relationship management skills.
• Ability to understand client needs, provide tailored property recommendations, and maintain accurate records.
• Proficiency in using basic office software, CRM tools, and digital communication platforms.
• Knowledge of the local real estate market in Pune, especially Baner and Kharadi, or willingness to learn quickly.
• Proven ability to work on-site, manage multiple client interactions, and prioritize tasks effectively.
• Comfort with fieldwork, property visits, and in-person meetings with clients and partners.
• Prior experience in real estate, sales, or customer-facing roles is an advantage but not mandatory.
• Bachelor's degree in any discipline preferred; candidates with relevant experience may also be considered.
• Professional, ethical approach with a focus on client satisfaction and long-term relationship building.

Skills Required
CRM Tools