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Ups Supply Chain Solutions
HR Analyst(Employee Shared Services)Ups Supply Chain Solutions • Pune
HR Analyst(Employee Shared Services)

HR Analyst(Employee Shared Services)

Ups Supply Chain Solutions • Pune
25 days ago
Job description

About The Role -

This position is responsible for effectively addressing and resolving inquiries related to Performance Management, Succession Management, and Talent Development received from internal customers. He/she will be able to manage HR-related tickets in a timely and efficient manner, ensuring that all requests are handled accurately and promptly. He/she coordinates with Talent Management COEs and other HR Partners to seek relevant information and approvals. He/she utilizes existing applications to review the information and perform the task.

Responsibilities-

  • Manage HR Tickets: Oversee the handling of HR-related tickets, ensuring timely resolution and appropriate communication with stakeholders.
  • Collaborate with HR Partners: Work closely with internal stakeholders and other HR partners to gather relevant information and obtain necessary approvals for ticket resolution.
  • Reporting: Generate standard and custom reports based on business requirements, ensuring accuracy and timeliness.
  • Ensure Compliance: Adhere to HR processes, policies, and compliance standards while resolving inquiries and processing requests.
  • System Utilization: Utilize existing HR applications to review and manage information and perform tasks effectively.
  • Requirements-
  • Experience: Prior HR experience is preferred.
  • Communication Skills:
  • Strong written and verbal communication skills to interact with stakeholders and resolve inquiries effectively.
  • Shift Timing: Willingness to work in U.S. shift timings.
  • Technical Skills:
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Preferred Knowledge: Knowledge of Performance Management processes will be an additional advantage.

Skills Required
Human Resource Management, Employee Relations, Hr Generalist Activities, Performance Management, Recruitment
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HR Analyst(Employee Shared Services) • Pune

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