Talent.com
BIG Language Solutions
Punjabi Customer Service RepresentativeBIG Language Solutions • Noida, Uttar Pradesh, IN
No longer accepting applications
Punjabi Customer Service Representative

Punjabi Customer Service Representative

BIG Language Solutions • Noida, Uttar Pradesh, IN
30+ days ago
Job description
Job Summary : We are seeking skilled and experienced Language Interpreters fluent in English and second language to support U.S.-based customers. The ideal candidate will have prior exposure to international call center environments and hands-on experience in live interpretation. The interpreter will provide real-time consecutive or simultaneous interpretation during customer calls, ensuring accurate, confidential, and culturally appropriate communication. This role demands professionalism, adaptability, and the ability to perform effectively in a fast-paced, high-volume support environment. Key Responsibilities: Deliver real-time consecutive or simultaneous interpretation between English and the assigned second language during live customer calls. Facilitate clear and accurate communication between U.S. clients and non English-speaking customers. Ensure complete accuracy by relaying information without omissions, additions, or alterations. Maintain confidentiality and handle sensitive customer information with the highest level of discretion. Preserve tone, intent, and cultural context while interpreting conversations. Adhere to defined call-handling metrics, quality standards, compliance guidelines, and client-specific protocols. Collaborate with Team Leads and Quality Assurance teams to improve interpretation quality and customer satisfaction. Stay updated on terminology, cultural nuances, and client process updates relevant to interpreting services. Required Skills Qualifications: Fluency in spoken English and one additional language. 1–2 years of experience in an international call center environment, preferably supporting U.S. customers. Mandatory prior experience in language interpretation (telephonic or live). Strong listening, comprehension, memory retention, and note-taking skills. Excellent verbal communication and interpersonal skills. Ability to remain calm and professional in high-pressure or sensitive situations. Understanding of cultural sensitivities and appropriate communication etiquette. Familiarity with interpreting platforms, CRM systems, and call center tools is an advantage. Educational Ǫualifications: • Bachelor's degree in any discipline. • Language certification or formal training in interpretation is a plus. Work Environment: • Night shift to support PST (U.S. time zones). • Work-from-office only. • Use of headsets, interpretation software, and secure communication systems.
Create a job alert for this search

Punjabi Customer Service Representative • Noida, Uttar Pradesh, IN

Similar jobs

Mitel PBX Engineer

NEXPLAY SECUREnew delhi, delhi, in

Director of Telephony Implementation .PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to:.We’re looking for a Mitel PBX Engineer to join our team.In this role, you will be a member of the tea... Show more

 • Promoted

Customer Service Representative

Sunye Attire Pvt. Ltd.Noida, Republic Of India, IN

The SUन्य — Customer Relationship Manager (CRM Executive).Location: Noida (Sector 62/63 area) Type: Full-time, On-site Salary: ₹15,000 – ₹20,000/month Industry: Fashion & Apparel (D2C).SUन्य is a g... Show more

 • Promoted

Customer Care Professional

HCLTechNoida, Republic Of India, IN

Fresher Walk-In Drive for Customer Support Executive for HCLTECH.Profile - Voice, customer service.HCL Tech Hiring for US/UK Voice Process 28 May 2026 - 29 May 2026 Walk in directly.Customer Care R... Show more

 • Promoted

Mega Walkin Interview For Accounts Payable Process

HCLTechNoida, Republic Of India, IN

We are hiring for Accounts Payable with SAP Experience:.Interested candidates can come to office for the interview.HCL Technologies - A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby... Show more

 • Promoted

Client Services Representative

HCLTechNoida, Republic Of India, IN

Fresher Walk-In Drive for Customer Support Executive for HCLTECH.Profile - Voice, customer service.HCL Tech Hiring for US/UK Voice Process 28 May 2026 - 29 May 2026 Walk in directly.Customer Care R... Show more

 • Promoted

Head - Accounts Payable

SAELnew delhi, delhi, in

SAEL Group has emerged with a bold vision of establishing world-class renewable assets spanning the solar and waste to energy sectors, with a steadfast commitment to ensuring stable profitability.W... Show more

 • Promoted

Customer Service - International Voice

HCLTechNoida, Republic Of India, IN

Description We are looking for a dedicated and enthusiastic Customer Service Executive with 1-5 years of experience in an international voice process to join our dynamic team.The ideal candidate wi... Show more

 • Promoted

Bilingual Customer Service Representative

BIG Language SolutionsNoida, Republic Of India, IN

Job Title: Customer Service Agent – English.We are seeking a highly skilled Customer Service Agent who is fluent and proficient in English to support real-time communication between our clients and... Show more

 • Promoted

Customer Service Executive

Voltedge Marketing Private Limitednew delhi, delhi, in

We are looking for an enthusiastic and results-driven Customer Service Executive to join our team.The ideal candidate will be responsible for contacting potential customers, promoting products or s... Show more

 • Promoted

Hcl Tech Walk-In- Fresher International Voice Role 06 May 2026 To 08 May 2026

HCLTechNoida, Republic Of India, IN

Walk-In Drive for International Voice Process Fresher HCL Tech.Profile - Voice, customer service.HCL Tech Hiring for US/UK Voice Process 06 May 2026 to 08 May 2026 Walk in directly.Customer Care Re... Show more

 • Promoted

Hcl tech walk-in- fresher international voice role 06 may 2026 to 08 may 2026

HCLTechnoida, uttar pradesh, India

Walk-In Drive for International Voice Process Fresher HCL Tech.Profile - Voice, customer service.HCL Tech Hiring for US/UK Voice Process 06 May 2026 to 08 May 2026 Walk in directly.Designation: Cus... Show more

 • Promoted

Telephony Engineer

Jarvis Technology and Strategy Consultingnew delhi, delhi, in

Department: Engineering – Voice / Communications Infrastructure.About Jarvis Technology & Strategy Consulting:.Jarvis Technology & Strategy Consulting is one of India’s leading political and policy... Show more

 • Promoted

Inbound Service Professional

AnaptyssNoida, Republic Of India, IN

We are seeking a motivated and articulate individual to handle customer interactions via voice calls.The role involves addressing customer queries, providing product/service information, resolving ... Show more

 • Promoted

Language interpreter – english + punjabi

BIG Language Solutionsnoida, uttar pradesh, India

Please apply through the link to proceed with your application.Job Title: Language Interpreter – English + Punjabi.Department: Customer Support / Language Services.Location: Noida, Uttar Pradesh, I... Show more

 • Promoted

Language Interpreter – English + Punjabi

BIG Language Solutionsnoida, uttar pradesh, India

Please apply through the link to proceed with your application.Job Title: Language Interpreter – English + Punjabi.Department: Customer Support / Language Services.Location: Noida, Uttar Pradesh, I... Show more

 • Promoted

Urgent Hiring for Language Interpreters in Customer Support/Location-Noida/WFO/US Shift/Salary-Upto

EarnReady by ShunyaTattvaa Talent Partnersnoida, delhi, in

Hiring Alert – Language Interpreters (English + Regional Language) 🚨.We are hiring experienced Language Interpreters for an international customer support process serving U.Location: Noida, Uttar ... Show more

 • Promoted

Guidewire Claim Center Lead (Japanese Bilingual)

Charter Globalnew delhi, delhi, in

JD: Guidewire – Claim Center (GW-CC).We are seeking a seasoned to lead and oversee development initiatives on the Guidewire Claim Center (GW-CC) platform within the Open Systems Application Develop... Show more

 • Promoted

Founding BDR (India)

OmniDimensionnew delhi, delhi, in

OmniDimension is building a full-stack Voice AI platform that helps businesses and developers build, deploy, and scale AI voice agents for real customer conversations.Today, 90,000+ builders and te... Show more

 • Promoted

Mega -Walk-In Drive For Freshers - Customer Service - 28 May 2026 To 29 May 2026

HCLTechNoida, Republic Of India, IN

Fresher Walk-In Drive for Customer Support Executive for HCLTECH.Profile - Voice, customer service.HCL Tech Hiring for US/UK Voice Process 28 May 2026 - 29 May 2026 Walk in directly.Customer Care R... Show more

 • Promoted

Multichannel Customer Support Representative

MyOperatorNoida, Republic Of India, IN

We are hiring a Customer Support Representative to manage inbound customer queries across IVR, chat, and email.This is a metric-driven support role focused on SLA adherence, First Contact Resolutio... Show more