Job Title: Travel Operations Executive
Company: Trips N Tales
Location: Pune, Maharashtra
Overview: We are looking for a meticulous and customer-focused individual to fill the role of Travel Operations Executive. This position is crucial in overseeing the details of travel operations, including creating vouchers, preparing detailed travel notes, and ensuring a seamless experience for our clients. If you have a keen eye for detail, excellent organizational skills, and a passion for delivering exceptional travel experiences, we invite you to join our team.
Responsibilities:
1. Itinerary Planning:
- Develop comprehensive travel itineraries for individuals and groups, considering preferences, budgets, and travel constraints.
- Collaborate with clients or internal stakeholders to customize travel plans based on specific requirements.
2. Preparing Vouchers:
- Develop and create detailed travel vouchers for clients, encompassing all aspects of their itinerary, including accommodations, transportation, and activities.
- Ensure accuracy and clarity in voucher details, providing comprehensive information to clients and internal stakeholders.
3. Travel Notes and Documentation:
- Prepare comprehensive travel notes and documentation for clients, offering insights into destinations, cultural nuances, and any specific travel requirements.
- Collaborate with travel agents and guides to gather relevant information and insights for inclusion in travel documentation.
4. Client Communication:
- Serve as a primary point of contact for clients, addressing inquiries and providing pre-travel information.
- Customize and personalize travel notes based on client preferences and interests.
5. Coordination with Vendors:
- Liaise with transportation providers, hotels, and other vendors to ensure that travel vouchers are accurately reflected in their systems.
- Address any discrepancies or changes promptly and effectively.
6. Problem Resolution:
- Handle and resolve any issues that may arise during travel, coordinating with on-the-ground teams to address challenges and ensure a positive client experience.
Qualifications:
- Bachelor's degree in Business, Hospitality, or a related field.
- Previous experience in travel operations or a similar role.
- Proficiency in travel management software and Microsoft Office applications.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
Benefits:
- Salary starting at 2.4 - 2.8 LPA
- Travel perks, and opportunities to travel.
- Personal growth and exposure in a startup.
If you are passionate about creating detailed and personalized travel experiences and have a knack for meticulous documentation, we invite you to apply for this position. Join our team and play a key role in crafting unforgettable journeys for our clients.
Skills Required
Microsoft Office Applications