CRM/Growth Executive, Noon Food

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we're six years in, but only 5% done.

noon's mission: Every door, every day

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

Key responsibilities:

• Work closely with the CRM manager to develop CRM strategy for noon Food
• Own key growth OKRs for communications performance
• Own CRM calendar and ensure that it aligns with the campaign calendar
• Build, test and execute campaigns on the app
• Work with the design and messaging of all communication in coordination with the design, content and marketing teams
• Conduct analysis to assess impact/uplift from CRM campaigns, producing regular reports on performance
• Quality checks the application and ensure there are no errors on the platform

Profile:

• Bachelor's Degree in a related fields
• 6 months -1 year of total experience
• 6 months -1 year experience in e-commerce, CRM marketing dashboards & tools is preferred
• Very strong analytical ability and knowledge of advanced excel functionalities
• Ability to generate ideas and solve problems independently
• Comfortable in a fast-paced, multi-tasked and high energy environment
• Outstanding verbal and written communication and collaboration skills
• History of teamwork and willingness to roll up one's sleeves to get the job done
• Aptitude for organization, flexibility and producing results
• Arabic proficiency is preferred

Who will excel

The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment. They will be creative and analytical with a passion for delivering results.

At noon we have courage to pursue what seems impossible, we work hard to get things done, we go great lengths to ensure that the experience of everyone from our customers, to our sellers or noon bandidos is stellar but above all we are grateful for the opportunities we have.

If you feel the above values resonate with you – you will enjoy this incredible journey with us!

Skills Required
CRM Strategy