Assistant Manager - Aftermarket

Position : Assistant Manager – Aftermarket

Department : Service & Aftermarket

Location : Faridabad

Reports To : Service Head / Manager – Aftermarket

Job Overview :

We are seeking a dynamic and results-driven Assistant Manager – Aftermarket to join our Service & Aftermarket team. The ideal candidate will be responsible for installation, commissioning, troubleshooting, and service support for Pumps, Cooling Towers, Valves, and Actuators . This role requires strong technical proficiency, excellent customer-handling skills, and a proactive approach to ensuring customer satisfaction and retention through high-quality aftermarket services.

Key Responsibilities :

Technical & Service Execution

• Independently handle customer sites for installation, commissioning, and service of Pumps, Cooling Towers, Valves, and Actuators.
• Perform testing and commissioning of Cooling Towers.
• Work on PLC-based controllers, HMIs, VFDs, and BMS-integrated systems .
• Conduct Root Cause Analysis (RCA) and Fishbone Analysis for equipment failures.
• Assist in Energy Audit processes and collect field data for HVAC system optimization.
• Prepare timely and accurate service reports and technical feedback for customers and management.

Customer Management & Communication

Administrative & Coordination

Qualifications & Experience :

Skills & Attributes :

Skills Required

Assistant Manager, Installation, Commissioning, Troubleshooting, Service Management, Pumps, Cooling Towers, Valves, actuators, Testing And Commissioning, Hvac, Service Maintenance, Hvac System