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WNS Assistance
Customer Service RepresentativeWNS Assistance • Thane, India
Customer Service Representative

Customer Service Representative

WNS Assistance • Thane, India
30+ days ago
Job description

Walk in interview drive on 8-9th Jan 2025 from 1-2pm.

Address: WNS, 6th Floor, Centaurus Building, Hiranandani estate, Thane West.

To Meet: HR Chinmayi Pawaskar (7400339473)

Job Title: Customer Support Executive – Email & Chat Process (Centrica)

Company Name: WNS Global Services

Location: Thane

Industry: BPO / KPO / Customer Support

Job Type: Full-Time

Key Responsibilities:

  • Handle customer interactions via email and chat support
  • Resolve customer queries and concerns in a timely and professional manner
  • Ensure customer satisfaction through effective communication
  • Follow process guidelines and quality standards
  • Maintain accurate records of customer interactions

Eligibility Criteria:

  • Education: Graduate or HSC Pass
  • Experience: Min 1yr of exp in Customer service experience preferred

Skills:

  • Good communication skills in English (written & verbal)
  • Basic computer knowledge
  • Willingness to work in UK rotational shifts
  • Comfortable with 2 rotational week-offs
  • Ready to work from Thane location

Work Schedule:

  • Shift: UK Rotational Shifts
  • Week Offs: 2 Rotational Week Offs

About WNS:

WNS Global Services is a leading global business process management company delivering excellence in customer experience across industries.


Skills Required
Basic Computer Knowledge
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Customer Service Representative • Thane, India

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